Mustafa Ali
Akron,OH
Summary
I moved from New Jersey with my mother and younger sister in 2019. I was 17 at the time and was looking to take some weight off my mother's shoulders, so I immediately began searching for a job. I ended up getting hired at the first place I applied to, which was the Dunkin' Donuts down the street. Ever since then, I've been promoted twice, and given the rank Assistant manager. Its been just over 5 years since I began working there and I now believe its time to move on to bigger and better opportunities! My goal now is to work in I.T. and gain experience for the career in which I'm pursuing.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dunkin' Donuts
04.2019 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Associate of Applied Science -
Stark State College
Akron05.2024
Skills
- Verbal and Written Communication
- Staff Motivation
- Delegating Work
- Product and service knowledge
- Decision-Making
- Customer Relations
Hobbies
I've had a deep love for cars since I was a child, and I recently bought a '22 Nissan Sentra that I've added some modifications to, such as racing coilovers, a custom exhaust, and some other visual mods! I also enjoy making websites and practicing a bunch of coding languages.
Languages
Arabic
Limited Working
Timeline
Assistant Manager
Dunkin' Donuts
04.2019 - Current
Associate of Applied Science -
Stark State College
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