Mustafa Altaha

Company Overview: $1.6B international container shipping and ocean freight provider targeting government market; 6K employees

Key Achievements & Responsibilities:

• Oversaw APL’s monthly performance under the SDDC contract, ensuring compliance, operational efficiency, and continuous improvement.
• Led performance optimization efforts, restoring the data integrity score from 83% to 96%, resulting in increased booking volume.
• Spearheaded the migration to a new TMS, directing process development, implementation, and system optimization to enhance efficiency.
• Served as a key liaison for Worldwide Gov’t Trade EDI updates and issue resolution, ensuring seamless system functionality.
• Managed US military import cargo operations, proactively identifying and resolving issues to maintain contract fulfillment.
• Led system testing and implementation, preventing cargo misclassification between containerized and breakbulk shipments.
• Optimized SOPs, processes, and reporting structures, aligning operations with the new TMS for improved efficiency and accuracy.
• Drove business development efforts, establishing new partnerships with SDDC and other government agencies (AAFES, DLA, NAVY, DECA).
• Conducted data-driven decision-making, analyzing key metrics to develop strategic solutions for enhanced operational performance.
• Managed multiple high-impact projects, effectively prioritizing tasks based on urgency, resource allocation, and business objectives.
• Strengthened stakeholder relationships through transparent communication and regular updates, fostering trust and confidence in operational capabilities.

Key Achievements & Responsibilities:

• Developed and executed project plans in alignment with MG’s project methodology, accurately estimating work effort and timelines to ensure successful delivery.
• Led end-to-end project execution, ensuring key milestones and deadlines were met while maintaining operational efficiency.
• Provided strategic leadership and direction to project teams, serving as the primary liaison for customer engagement throughout the deployment cycle.
• Facilitated regular cross-functional meetings, driving clear communication, seamless implementation, and continuous process improvements.
• Implemented a streamlined approval process, significantly reducing project initiation time and accelerating execution.
• Mentored and guided subordinates, monitoring performance and ensuring alignment with project objectives and organizational goals.
• Collaborated with sales, delivery, and service teams to enhance client experiences, ensuring smooth project transitions and service excellence.
• Optimized resource planning by reviewing processing schedules and production orders, making data-driven decisions on resource allocation and budgeting.
• Proactively managed client expectations and conflict resolution, ensuring high customer satisfaction and long-term business relationships.

Key Achievements & Responsibilities:

• Served as the primary liaison between international offices and the military, ensuring seamless communication, coordination, and operational alignment.
• Developed and tested programs for the Government Market Team, translating complex requirements into structured development documentation.
• Led EDI process improvements, utilizing advanced tools to track changes, streamline maintenance transactions, and enhance collaboration with IT teams.
• Monitored global container movements across the U.S., Europe, the Middle East, and the Far East, proactively identifying and resolving issues to meet strict contract delivery deadlines.
• Optimized EDI processing time, reducing turnaround from 4 hours to just 10 minutes, eliminating errors and significantly improving operational efficiency.
• Designed and implemented VBA Excel macros, automating key processes and enhancing overall workflow effectiveness.
• Improved team productivity and collaboration, fostering a results-driven environment through clear communication and structured progress updates.
• Developed and mentored high-performing teams, training new hires, setting performance goals, and monitoring progress—resulting in all team members exceeding performance standards.

Key Achievements & Responsibilities:

A global provider of support services to the DOD, U.S. government agencies, and commercial customers.

• Led high-impact logistics operations during the transition from Tri-Ham to Eagle, ensuring seamless project continuity under the KBR contract.
• Directed a 15-member team, overseeing the preparation of trucks, drivers, and documentation to support mission-critical logistics.
• Managed cross-functional teams in Iraq and the U.S., identifying resources, optimizing processes, and ensuring project success from Huntsville, AL.
• Supported Theater Transportation & Logistics Operations in Iraq, collaborating with the prime contractor (KBR) across all supply classes under LOGCAP IV.
• Optimized supply chain performance by analyzing equipment density, tracking methods, and logistics data, reducing discrepancies and improving accuracy.
• Implemented cost-control strategies, reviewing unit rates and executing corrective actions to minimize project losses.
• Developed executive-level reporting, including truck productivity metrics, cost performance reports, and earned value assessments.
• Provided strategic leadership, delivering weekly briefings, project updates, and executive summaries to the Program Manager and CEO.
• Enhanced vendor management and sourcing strategies, reducing costs while increasing operational efficiency.
• Drove revenue growth by implementing process improvements, increasing monthly revenue and securing cost savings.
• Achieved 100% customer satisfaction, ensuring high service levels through proactive staff training and process optimization.
• Designed a master cost-tracking system, improving P&L visibility, error reduction, and financial accuracy for billing and vendor payments.
• Developed and mentored high-performing teams, equipping supervisors and operations staff with the skills to sustain long-term operational excellence.

Key Achievements & Responsibilities:

• Global provider of support services to DOD, U.S. government agencies and contractors such as DHL and KBR.
• Led logistics and financial oversight for a new KBR contract.
• Directed a team of 15 on-site contract personnel across Iraq and Dubai, ensuring operational efficiency and contract compliance.
• Established a forward operating base (FOB) from the ground up at Um Qasr Port, Iraq, enabling streamlined logistics operations in a critical location.
• Increased revenue by 25%, implementing quality control measures that enhanced service delivery and operational effectiveness.
• Negotiated cost-saving agreements by identifying and sourcing new equipment vendors and optimizing transportation provider contracts.
• Managed shipment scheduling and coordination, aligning delivery timelines with customer requirements while tracking real-time inventory movements.
• Optimized truck utilization, improving transportation efficiency and cost-effectiveness.
• Developed a centralized document-sharing system, reducing duplication, improving accessibility to historical contract documents, and enhancing team collaboration.
• Prepared and updated weekly logistics schedules, ensuring timely deliveries to DOD, U.S. Government agencies, and major contractors such as DHL and KBR.

• Managed transportation contracts with the U.S. Army, working both directly and as a subcontractor, ensuring effective logistics operations and contract compliance.
• Coordinated daily operations and maintenance at assigned FOBs, overseeing personnel, services, and ensuring smooth logistics execution.
• Reduced operational costs by optimizing logistics processes and collaborating with coalition contractors, including AAFES, Parsons CEA, KBR, and Public Warehouse Company.
• Led training initiatives, ensuring staff were proficient in loading, unloading, counting, routing, and delivering products efficiently.
• Maximized resource utilization by coordinating equipment, facilities, and personnel, optimizing operational workflows across shifts.
• Ensured a safe work environment, overseeing employee safety protocols across 2 shifts to minimize risks and ensure compliance with safety standards.
• Prepared and delivered weekly performance and quality reports, meeting regularly with department heads to drive continuous improvement in operational quality.