Mustafa Ammeri
Sugar Grove,IL
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Mens wearhouse
Aurora, IL
07.2022 - Current
- Offered suggestions for additional items that may be of interest to customers.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled customer complaints in a professional manner.
- Tracked inventory levels throughout the day and restocked items as needed.
- Provided product information and answered customer questions.
- Inspected purchased items for defects before handing them over to customers.
- Greeted customers upon entering the store and provided assistance.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Kept informed about new products arriving at the store on a regular basis.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
Caregiver
Care For Soul
Bolingbrook, IL
09.2021 - Current
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Administered prescribed medications on a timely basis following care plan instructions.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Provided emotional support to clients during difficult times.
Server/Restaurant Busser
Aurelios
Naperville, IL
04.2020 - 02.2021
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Associate of Arts - Business Administration
Colege of Dupage
Glen Ellyn, ILSkills
- Customer Service
- Regulatory Compliance
- Sales goal achievement
- Positive and professional
- Teamwork and Collaboration
- Point of sale systems
- Customer Assistance
- Retail Sales
- FLUENT IN FARSI/DARI
- Sales expertise
Languages
farsi
Professional
dari
Professional
Timeline
Retail Sales Associate
Mens wearhouse
07.2022 - Current
Caregiver
Care For Soul
09.2021 - Current
Server/Restaurant Busser
Aurelios
04.2020 - 02.2021
Associate of Arts - Business Administration
Colege of Dupage