Mustafa Cunningham
Las Vegas,NV
Summary
I am a tenured sales professional looking for my next career home. I have over 14 years of experience in customer service, sales, and leadership (all at one employer. I thrive in a competitive environment amongst industry top performers. I am seeking work/life balance, stability, and an opportunity for professional growth in leadership roles, fiancé, and continuous education.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Warehouse Worker
Claxton Cold Storage
Claxton, Georgia
09.2025 - 01.2026
- Operated forklifts to efficiently move and organize pallets in cold storage environment.
- Maintained inventory accuracy through barcode scanning systems and regular cycle counts.
- Loaded and unloaded shipments, adhering to strict safety protocols at all times.
- Collaborated with team members to meet daily shipping targets effectively.
- Conducted routine equipment checks to ensure proper functioning of machinery.
- Packaged products accurately using protective materials for safe distribution.
- Organized warehouse space to maximize storage efficiency and maintain cleanliness.
- Identified and investigated discrepancies in inventory records to resolve shipping errors.
Sales Associate
Subaru of America, Inc
Savannah, Georgia
09.2023 - 01.2026
- Assisted customers with product selection and inquiries regarding vehicle features.
- Maintained knowledge of Subaru models and industry trends to support sales efforts.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and enhance overall customer experience.
- Conducted vehicle demonstrations to highlight key selling points for potential buyers.
- Developed strong customer relationships, fostering repeat business and loyalty.
- Resolved customer complaints efficiently, ensuring high levels of satisfaction.
- Participated in training sessions to advance product knowledge and sales techniques.
Sales Manager
Camping World
05.2018 - 12.2021
- Coached and mentored high-performance sales team in all RV sales activities.
- Developed innovative strategies for driving sales through events and local marketing campaigns.
- Managed budgets by implementing effective cost control techniques to maximize profitability.
- Maintained optimal inventory levels through precise management practices.
- Identified key product drivers to enhance merchandise presentation and boost sales.
- Analyzed customer feedback to uphold high service standards and satisfaction levels.
- Recruited, selected, and trained sales staff to foster growth and advancement opportunities.
- Demonstrated strong leadership, supporting company initiatives and promoting integrity in sales.
Sales Associate
Camping World
09.2016 - 05.2018
- Take the lead to promote a top-notch, high quality customer experience selling new and used RVs
- Conduct effective demonstration rides and walk through presentations
- Close sales effectively by working closely with F&I team
- Follow up and commit to a no-pressure, high integrity approach with each customer
- Generate ideas to exceed sales goals and demonstrate best revenue-generating practices to the team and organization
- Serve as a liaison between customers and all departments including retail, service and finance
- Stay on top of market trends, the RV industry and current dealership inventory
- Be enthusiastic and have strong communication with customers, co-workers and management
Service Manager
Camping World
05.2006 - 09.2016
- Create and drive traffic
- Manage and communicate special order parts process
- Promote service campaigns
- Manage Sales Force service requests and logs
- Improve customer communications
- Active daily interaction via email, text, phones etc.
- Consistent and timely follow for active transactions
- Create and maintain effective customer interaction
- Develop opportunities
- Improve customer retention
- Increase service profitability
- Act as cashier for service when available to do so
Education
GED -
01-1995
Skills
- Rvia certification
- Fire and safety licensing
- Customer survey ratings
- Service hours management
- Sales achievement recognition
- Top-performing sales manager
- Closing rate optimization
- Sales revenue generation
- Year-over-year revenue growth
- Sales closing techniques
- Approachable demeanor
- Relatable communication style
- Strong follow-up practices
- Effective service leadership
- Shipment loading expertise
- Inventory management skills
- Customer relationship management
- Sales strategy formulation
- Barcode scanning proficiency
- Market trend analysis
- Product demonstration skills
- Supply chain logistics management
- Problem-solving abilities
- Effective communication skills
- Team collaboration strategies
- Conflict resolution techniques
- Time management expertise
- Pallet jack operation
- Labeling and sorting skills
- Quality control processes
Accomplishments Certifications
- RVIA Certified
- Fire & Safety Licensed
- Consistent 5 Star Customer Survey/Review Ratings
- Averaged 750+ Service Hours A Month (Company Standard-350 Hrs)
- Salesman of the Year
- Sales Manager Top Performer-Hershey
- Sales Manager Top Performer-Tampa
- Over 200+ RVs Sold Per Year As A Sales Associate
- Exceeded Company Lead Closing Rate At Over 65% (Company Standard-35%)
- Highest Closing Sales Manager Rate In The Country
- Top In Region In Sales Revenue (2018-2020)
- Over 40% YOY Growth In Revenue During Pandemic (2020-2021)
Certification
twic
Accomplishments
top performer of the year 2019
Timeline
Warehouse Worker
Claxton Cold Storage
09.2025 - 01.2026
Sales Associate
Subaru of America, Inc
09.2023 - 01.2026
Sales Manager
Camping World
05.2018 - 12.2021
Sales Associate
Camping World
09.2016 - 05.2018
Service Manager
Camping World
05.2006 - 09.2016