Mustafa Hardan
Lancaster,PA
Summary
A customer-focused and self-driven receptionist with over a decade of experience in customer support. Well-versed in record-keeping software and MS Office, proficient in time management, and meticulous in handling daily professional tasks. A personable and enthusiastic professional with a background in sales and customer relations. Highly skilled in managing high-profile clients and cultivating robust business relationships that contribute to increased revenue and the achievement of corporate objectives.
Overview
9
9
years of professional experience
Work History
Car Sales
self
07.2018 - Current
- Car sales, advertising, work with customers daily
- Successfully sold over 100 vehicles in a single year
- Proven ability to effectively communicate with customers and build relationships to ensure positive car buying experience
- Repetitive customers
- Provided excellent customer service
- Record keeping, managing payments and customer satisfaction.
SUBSTITE TEACHING, LIBRARIAN Sts
08.2015 - 06.2018
- Responsible for organizing and managing collections of journals, books, magazines, newspapers, electronic documents, and other data resources
- Supervises all technology and information systems, including public, staff, reference and circulation computer hardware and software
- Responsible for staff and patron technology training
- Performing administrative duties including answering phone calls, invoicing, faxing, scanning.
Education
High school diploma -
Manheim Township High School
Lancaster, PA06.2013
Associate of Science - Business Administration
HARRISBURG AREA COMMUNITY COLLEGE
Lancaster, PASkills
- Sales techniques mastery
- Computer skills 65 WPM
- Data Entry Proficiency
- Cross-Selling and Upselling
- Attention to detail
- Excellent communication
- Multitasking capabilities
- Professional demeanor
- Strong negotiation skills
- Problem-solving abilities
- Positive attitude
- Conflict resolution
- Team collaboration
- Interpersonal skills
- Decision-making abilities
- Goal-oriented mindset
- Customer relationship management
- Paperwork Processing
- Computer literacy
- Data Entry
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Car Sales
self
07.2018 - Current
SUBSTITE TEACHING, LIBRARIAN Sts
08.2015 - 06.2018
High school diploma -
Manheim Township High School
Associate of Science - Business Administration
HARRISBURG AREA COMMUNITY COLLEGE
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