Summary
Overview
Work History
Education
Skills
Work Authorization
Affiliations
Certification
References
Timeline
Generic

Mustafa Kamal

Greater Chicago Area

Summary

Product Analytics and Data Strategy Leader with over 10 years of experience in data analytics and solution delivery for Fortune 500 companies in different industries. Expertise in collaborating with engineering, product, and finance teams to enhance user engagement and optimize business outcomes through data-driven strategies. Proven track record in utilizing cloud platforms and BI tools to deliver actionable insights using enterprise analytics. Strong leadership in managing cross-functional teams and delivering complex IT solutions on time and within budget, resulting in improved efficiency and customer satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Data and Analytics Solution Delivery Lead

Newell Brands
01.2022 - Current
  • Architect and lead end-to-end analytics solutions using managed onshore/offshore teams, supporting various business functions across Consumer Services, Quality, and eCommerce.
  • Oversee the product lifecycle, and act as an escalation point for sustain and support teams, ensuring SLAs, and business continuity.
  • Developed enterprise Power BI dashboards, integrating data from Azure Data Factory and Databricks, enabling Consumer Service and Quality Excellence teams to make data-driven decisions.
  • Led operational analytics initiatives to streamline Amazon eCommerce reporting and uncover insights that improved performance metrics and reporting accuracy.
  • Partnered with cross-functional stakeholders to revamp key KPIs and scorecards, enhancing visibility into business performance across digital channels.
  • Applied machine learning models and natural language processing (NLP) techniques to analyze structured and unstructured Ratings and Reviews data, generating sentiment scores, and visualizing insights through Power BI dashboards to inform product strategy and customer experience initiatives.
  • Architected and migrated Google Universal Analytics to Google Analytics 4 (GA4) for Direct-to-Consumer (DTC) reporting, enabling holistic visibility into app and web user behavior.
  • Ingested Salesforce and NICE Call Center platform data into Azure Data Lake (ADLS), and built AAS semantic models to power Consumer Reporting dashboards.
  • Spearheaded the Oracle OBIEE to Azure Power BI migration as part of the enterprise ERP shift from Oracle to SAP, including the creation of pipelines, semantic models, security layers, and reporting artifacts for the Retail and eCommerce domains.

Technical Program Manager

Fannie Mae Mortgage
Reston
03.2021 - 08.2021
  • Managed initiatives to migrate applications from legacy servers to Cloud infrastructure.
  • Provided governance throughout analysis, implementation, and post-implementation phases.
  • Collaborated with cross-functional teams and vendors to ensure project alignment.
    Executed risk management strategies to mitigate potential project challenges.
  • Resolved process inefficiencies and addressed issues promptly to enhance operations.

Business Transformation Manager

Verizon
03.2019 - 08.2021
  • Executed project from idea inception to user stories creation, producing self-serve reporting metrics and dashboard solutions.
  • Governed and realized benefits for $150M in transformational operational cost savings through custom analytical products.
  • Established governance framework and PMO across multiple work streams, engaging 40 stakeholders for integration project.
  • Developed customer communication strategy and data direction for large-scale integration, migrating 6,000 customers while retaining $640M revenue.
  • Collaborated with field and corporate functions to implement AI and ML initiatives focused on enhancing customer service.

Data & Analytics Technical Lead

Pfizer Inc.
01.2010 - 12.2019
  • Led successful Business Intelligence and Reporting projects, including service platform upgrades and BI reporting initiatives.
  • Managed data integrity, architecture, operations, issues, project plans, and design.
  • Established shared service center of excellence for data warehousing and business intelligence technologies.
  • Structured global data management platform by collaborating with internal and external partners to ensure compliance and operational standards.
  • Served as subject matter expert on BI tools and technologies to guide project teams.
  • Mentored team of eight analysts and developers while coordinating vendor teams on BI projects.
  • Partnered with technology and business stakeholders to drive technical design and development of BI reporting solutions for executive management.
  • Contributed to defining BI roadmap and blueprint for Pfizer's global data management initiatives.

Senior Consultant

SAP America
NY
  • Provided architecture and program strategy for SAP Business Objects tools, ensuring robust infrastructure for large-scale customer data workflows.
  • Supported enterprise clients in complex data requirements and infrastructure needs, enhancing scalability and reliability of BI reporting solutions.
  • As part of SAP Professional Services Organization was responsible for various SAP client engagements performing duties such as BI architecture design, capacity planning, implementation, migrations, upgrades, proof of concepts for product capabilities, installations, configuration and performance of BI tools and platform.

Education

Master of Science - Electrical Engineering

Fairleigh Dickinson University
New Jersey, US

Bachelor of Science - Electronics And Communications Engineering

Osmania University
India

Skills

AREA OF EXPERTISE

Business Intelligence Data Analytics Project Management Agile & Waterfall methodologies Gap Analysis Technical Writing Digital Transformation Application Development Data Architecture Performance Tuning Risk Mitigation Risk Management Platform Management Business Analysis Enterprise Support Delivery Excellence Vendor Management Life cycle Management Quality Assurance Budget Management Resource Management Audit & Compliance

SKILLS AND TECHNOLOGIES

Data Analytics & Data Integration – Tableau, Alteryx, Cognos, SAP Business Objects, Spotfire, Qliksense, CRM, SSRS, SAS JMP, SAP Lumira, Power BI, Alteryx, Informatica

Project Management – Jira, Smartsheets, Presentation, Microsoft Project

Infrastructure & Databases Management - SQL Server, Oracle, Teradata, MS Access, SQL, My SQL, RedShift

Cloud and Containers – AWS, Azure and Kubernetes

Data Science – AI, ML and NLP

Work Authorization

United States Citizen – US Passport

Affiliations

  • Organized internal knowledge-sharing sessions on BI best practices for clients
  • Helped streamline onboarding for new hires by building training playbooks
  • Participated at Pfizer Hackathon – built an MVP dashboard in 48 hours

Certification

  • Project Management Professional (In Progress)
  • SAP Certified Associate Business Objects
  • SAP Certified Associate Crystal Reports

References

References available upon request.

Timeline

Data and Analytics Solution Delivery Lead

Newell Brands
01.2022 - Current

Technical Program Manager

Fannie Mae Mortgage
03.2021 - 08.2021

Business Transformation Manager

Verizon
03.2019 - 08.2021

Data & Analytics Technical Lead

Pfizer Inc.
01.2010 - 12.2019

Senior Consultant

SAP America

Master of Science - Electrical Engineering

Fairleigh Dickinson University

Bachelor of Science - Electronics And Communications Engineering

Osmania University

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