Mustafa Kohistani
Dumfries,VA
Summary
A dedicated professional with a Bachelor of Science in Information Technology from George Mason University, set to graduate in December 2024. Proficient in Java, software development, and Linux systems, with a pending Security+ certification and a planned NSA-DSH certificate. Seeking an opportunity to apply my technical expertise and problem-solving abilities in a dynamic IT environment, particularly interested in joining AWS Infrastructure Services as a Data Center Technician. Skilled in installing, decommissioning, and repairing rack equipment, proficient in handling computer equipment and parts, experienced in managing network gear during installation, decommissioning, and repair. Possess strong problem-solving abilities and effective communication skills, with the ability to work both independently and as part of a team in a fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Tribute at the Glen
02.2021 - Current
- Provided exceptional customer service to guests, including handling check-ins and check-outs, managing reservations, and addressing inquiries and concerns
- Collaborated with hotel departments to ensure a seamless guest experience and maintained a professional atmosphere at the front desk.
Front Desk Agent
Marriott International
08.2018 - 05.2019
- Delivered exceptional guest service by assisting with check-in and check-out processes, managing reservations, and providing information about hotel amenities and local attractions
- Effectively resolved guest inquiries and concerns, coordinating with other hotel departments to ensure guest satisfaction.
Cashier
Safeway
06.2017 - 06.2018
- Operated cash registers, processed customer transactions accurately and efficiently, and provided friendly and attentive customer service
- Handled cash, credit, and debit transactions, managed customer inquiries and concerns, and assisted with stocking and maintaining the cleanliness of the checkout area.
Education
Bachelor of Science in Information Technology -
George Mason University
Fairfax, VA12.2024
Skills
- Proficient in Java programming language
- Strong software development skills
- Experience with Linux operating systems
- Excellent customer service and communication skills
- Attention to detail and ability to work in a team environment
- Customer Service
- Problem-solving skills
Accomplishments
- Assisted concierge with special projects, completing tasks ahead of schedule.
- Received high score ratings from guest surveys due to professionalism, exceptional service and quick response times.
Certification
- Security+, Pending
- NSA-DSH, Expected December 2024
Coursework
- Operating Systems
- Linux
- Networking Fundamentals
- Hardware Fundamentals
- Data Center Operations
- Cloud Computing Principles
- Systems Administration
References
Available upon request
Hobbies
Sports, gaming, and fitness
Languages
Persian
Native or Bilingual
Russian
Limited Working
German
Limited Working
Accomplishments
Beat Cancer
Timeline
Front Desk Agent
Tribute at the Glen
02.2021 - Current
Front Desk Agent
Marriott International
08.2018 - 05.2019
Cashier
Safeway
06.2017 - 06.2018
Bachelor of Science in Information Technology -
George Mason University
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