Mustafa Kurdi
Dublin
Summary
Dynamic leader with proven expertise in staff management and sales activities, honed at companies like UPS. Excelled in enhancing team productivity and customer satisfaction through effective time management and staff training. Achieved notable growth by leveraging strong communication skills and a keen understanding of operations.
Overview
6
6
years of professional experience
Work History
Part-Time Supervisor
UPS
08.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Store Manager
Boost Mobile
06.2019 - 04.2024
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Brand Representative
Target
08.2020 - 08.2022
- Communicated product value, quality and style to educate and entice potential customers.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Provided customer service using extensive knowledge of [Product or Service].
Education
No Degree - Criminal Justice
Columbus State Community College
Columbus, OHSkills
- Time Management
- Sales Activities
- Store Opening and Closing Procedures
- Staff Management
- Goals and Performance
- Staff Training
Timeline
Part-Time Supervisor
UPS
08.2022 - Current
Brand Representative
Target
08.2020 - 08.2022
Store Manager
Boost Mobile
06.2019 - 04.2024
No Degree - Criminal Justice
Columbus State Community College
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