Mustafa Mabrook
Summary
Driven Pharmacy Technician, student, and soldier, with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and standards when completing tasks.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
CVS Health
12.2023 - Current
- Demonstrated ability to manage all assigned pharmacy workstations and tasks to support the team's ability to fill patient prescriptions promptly, safely, and accurately
- Expanded Pharmacy Technician duties by leveraging available tools and training to build clinical, technical, and insurance knowledge
- Actively listened to customers and colleagues, giving full attention to what others were saying and asking questions as appropriate
- Demonstrated customer service orientation by actively looking for ways to help people in a friendly manner.
Soldier
Army National Guard
03.2023 - Current
- Participated in military operations, including combat, training, humanitarian, and disaster relief
- Operated, maintained, and repaired equipment essential for mission success
- Performed technical and support activities to ensure operational readiness
- Supervised and mentored junior enlisted personnel to enhance team effectiveness
- Demonstrated strong leadership skills in high-pressure situations.
Shopper
HEB
10.2022 - 12.2023
- Maintained cleanliness within the eStore
- Complied with federal, state, and company regulations for product freshness, food safety, and sanitation
- Provided superior customer service and answered product-related questions
- Helped in-store Customers as needed
- Demonstrated ability to make effective decisions on behalf of the customer with limited information
- Prioritized and handled cross-functional tasks
- Worked in varying conditions and stayed attentive to customer needs
- Worked a flexible schedule based on business needs
- Demonstrated strong communication skills and ability to work in a fast-paced environment.
Cook and Cashier
Freebirds World Burrito
05.2022 - 10.2022
- Ensured front of the house was neat and orderly
- Restocked items as needed
- Answered phone calls in a professional manner
- Provided accurate and friendly service to guests
- Worked as part of a team to create a positive work environment
- Demonstrated strong communication skills with both team members and guests
- Maintained a positive attitude during busy shifts.
Server
Spring Creek Barbecue
09.2021 - 12.2021
- Worked in a fast-paced, high-energy environment
- Collaborated with team members to ensure guest satisfaction
- Cross-trained in multiple restaurant positions
- Maintained a positive attitude and provided excellent customer service.
Education
Psychology Undergraduate -
University of Texas At Austin
05.2026
Associates of Arts -
Lone Star College
The Woodlands, TX08.2024
High School Diploma -
Grand Oaks High School
Spring, TX05.2022
Skills
- Effective Communication
- Project Management
- Customer service
- Food service
- Computer literacy
- Time management
- Leadership
- Documentation review
- Bilingual
- Workflow Optimization
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
CVS Health
12.2023 - Current
Soldier
Army National Guard
03.2023 - Current
Shopper
HEB
10.2022 - 12.2023
Cook and Cashier
Freebirds World Burrito
05.2022 - 10.2022
Server
Spring Creek Barbecue
09.2021 - 12.2021
Psychology Undergraduate -
University of Texas At Austin
Associates of Arts -
Lone Star College
High School Diploma -
Grand Oaks High School