Used critical thinking to break down problems, evaluate solutions and make decisions.
Skilled at working independently and collaboratively in a team environment.
Organized and detail-oriented with a strong work ethic.
Worked flexible hours across night, weekend, and holiday shifts.
Adaptable and proficient in learning new concepts quickly and efficiently.
Proved successful working within tight deadlines and a fast-paced environment.
Managed time efficiently in order to complete all tasks within deadlines.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Paid attention to detail while completing assignments.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Recourses Coordinator
Amazon DDC3
Springfield , VA
06.2017 - 11.2022
Managed time efficiently in order to complete all tasks within deadlines.
Kept high average of performance evaluations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Proven ability to learn quickly and adapt to new situations.
Receiving and unpacking boxes.
Organizing shelfs
Working with RF Smart
Ordering office related goods
Production Control Coordinator
IDS
Kabul Afghanistan , Kabul
07.2010 - 02.2016
Conducted root cause analyses to identify issues and develop corrective actions, minimizing product defects.
Evaluated incoming materials for conformance to specifications, reducing instances of non-compliant products entering the production line.
Trained new hires on quality control protocols and best practices, fostering a culture of continuous improvement.
Ensured timely resolution of customer complaints by conducting thorough investigations and implementing corrective actions as necessary.
Streamlined quality control processes for increased efficiency and reduced waste, resulting in cost savings.
Provided guidance on regulatory requirements pertaining to industry-specific guidelines, contributing to successful audits from external agencies.
Executed quality improvement research and studies.
Assisted with quality control audits.
Determined quality department standards, practices, and procedures.
Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Monitored staff organization and suggested improvements to daily functionality.
Implemented new quality assurance and customer service standards.
Collaborated with cross-functional teams to identify areas of improvement, leading to higher customer satisfaction rates.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Inspected products and worker progress throughout production.
Established and tracked quality department goals and objectives.
Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
Developed a culture of continuous improvement within the organization by encouraging team members to identify opportunities for enhancement and facilitating their efforts to implement those changes.
Ensured all products met or exceeded customer requirements through rigorous testing and inspection procedures.
Implemented corrective action plans to address any identified deficiencies in the manufacturing process, reducing instances of defective products reaching customers'' hands.
Tracked quality issues with external customers, suppliers, and internal plant operations.
Recorded, analyzed, and distributed statistical information.
Enhanced operational efficiency by streamlining processes for better quality control.
Played a key role in reducing product return rates by implementing stringent quality control measures, leading to increased customer satisfaction.
Used critical thinking to break down problems, evaluate solutions and make decisions.