Proven track record of achieving company goals and supporting the company mission statement
Experience managing multi-unit industries
Overview
31
31
years of professional experience
Work History
Operations Manager, Customer Service
Care on Wheels Home Care, Walmart
Brooklyn Center, Minnesota
09.2017 - Current
Day to Day operations of a PCA company, Marketing and advertising
Assistant Manager
Walmart Supercenter
Burnsville, MN
08.2013 - 07.2014
Manage a $70 million, Manage daily operations for 250 employees’
Implement policy and Procedures to ensure a safe work environment
Lead Residential Officer
Fifth Judicial Department Corrections
Des Moines, Iowa
07.2004 - 05.2010
Counsel and motivate inmates to complete their case plans, educate inmates on how to make better decisions that will impact their lives and families and the communities they live in
Pat-downs, strip searches, urinalysis, facility grounds checks, shift report writing, head counts, investigations, and facilitating group classes
Lead a team of 3-6 officers while supervising 210 federal and state inmates
Behavior Manager/ Lead Instructor
Pathway to Progress St. Paul Schools
St. Paul, Minnesota
01.2000 - 08.2001
Maintained a positive learning atmosphere for the 21st Century After School Program
Created and implemented a curriculum for students during an 8-week summer day camp
Connected with students using small groups and one-on-one sessions to raise grades via, reading and math skills
Manager Operations – Customer Service and Lending operations at Concentrix Services India Pvt Ltd.Manager Operations – Customer Service and Lending operations at Concentrix Services India Pvt Ltd.