Mustafe Abdillahi
Antioch,TN
Summary
Adaptable Manager offers 16 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Reliable Manager demonstrating a high level of ownership and initiative. Possessing an exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated Treasury manager with 3 years of experience and a record of success in the industry. Solid history balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
16
16
years of professional experience
Work History
Treasury & Accountant
Somali Community of Middle Tennessee
2021.06 - Current
- Supported treasury technology initiatives and projects to achieve best-in-class processes
- Collaborated with cross-functional teams to support company initiatives and treasury transactions
- Collaborated with other professionals, such as lawyers and accountants, when needed
- Remained up to date on information and technology to increase innovation and drive compliance
- Recruited and hired high-producing managers, resulting in substantially increased revenue
- Organized seminars and workshops on topics such as budgeting, retirement planning, and debt management
- Coordinated and participated in group presentations on financial services to attract new clients
- Analyzed financial statements to identify areas of improvement in terms of savings and investments
- Responded promptly to inquiries about customer accounts or money management services offered
- Maintained accurate records of all transactions conducted on behalf of clients
- Recommended strategies to clients to help achieve financial goals
Store Manager
Dur Dur International Market
2008.08 - 2023.11
- Improved productivity initiatives, managing budgets and accounts, coordinating itineraries and scheduling appointments
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Planned special promotions or discounts based on market trends
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Implemented successful business strategies to increase revenue and target new markets
- Provided feedback on marketing campaigns to improve effectiveness
- Created effective business plans to focus strategic decisions on long-term objectives
- Monitored employee performance and identified performance gaps for corrective action
- Implemented campaigns and promotions to help with developing goods and services
- Resolved customer complaints in a timely manner
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving
Field Representative
USA Census Bureau
2020.05 - 2020.09
- Assisted in training new employees on job responsibilities related to the field process
- Created and maintained records of performance collected or recording date for household interviews
- Collaborated closely with other Field Representatives throughout various regions of the country
- Organized and maintained client records in a timely manner
- Conducted surveys and interviews with field participants to gather data
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes
- Exceeded customer satisfaction by finding creative solutions to problems
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked with cross-functional teams to achieve goals
- Maintained updated knowledge through continuing education and advanced training
- Completed day-to-day duties accurately and efficiently
- Planned and completed group projects, working smoothly with others
- Achieved cost savings by developing functional solutions to problems
Education
Bachelor of Science - Civil Engineering
Tennessee State University
Nashville, TN05.2024
Associate of Science - Civil Engineering
Motlow State Community College
Tullahoma, TN05.2021
Skills
- Performance Management
- Contract Management
- Marketing
- Operations Management
- Financial Management
- Team Leadership
- Business Administration
- Strategic Planning
- Business Development
- Business Planning
- Verbal and Written Communication
- Customer Relationship Management (CRM)
- Project Management
- AutoCAD 3D Modeling
- MATLAB
- CAD Drafting
- MicroStation
- Synchro
References
- Ranganathan Parthasarathy, Tennessee State University, rparthas@tnstate.edu, 816-694-2485
- Dr. Shihui Liu, Tennessee State University, sliu1@tnstate.edu, 615-963-5419
- Kang Du, Tennessee State University, kdu@tnstate.edu, (601) 212-5364
Timeline
Treasury & Accountant
Somali Community of Middle Tennessee
2021.06 - Current
Field Representative
USA Census Bureau
2020.05 - 2020.09
Store Manager
Dur Dur International Market
2008.08 - 2023.11
Bachelor of Science - Civil Engineering
Tennessee State University
Associate of Science - Civil Engineering
Motlow State Community College
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