Mustapha Bkaili
West Hollywood,California
Summary
Dedicated rideshare driver with a proven track record in providing exceptional customer service and ensuring passenger safety. Committed to delivering a positive travel experience through effective communication and local knowledge.
Overview
22
22
years of professional experience
Work History
Rideshare Driver
Uber, Lyft
Los Angeles, California
09.2016 - 07.2025
- Provided safe and reliable transportation for passengers in urban areas.
- Communicated effectively with passengers to ensure a positive experience.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Cleaned vehicle regularly to maintain professional appearance.
- Offered riders information about local attractions and restaurants.
MUSIC PROMOTER
Self-employeed
Los Angeles, California
06.2010 - 01.2016
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Restaurant Owner
Panini Cafe
CURACOA, CURACOA
02.2007 - 07.2009
- Managed daily restaurant operations to ensure smooth service delivery.
- Maintained compliance with health and safety regulations in the restaurant environment.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
Limousine Driver
DAVEL LIMO SERVICE
Los Angeles, California
01.2004 - 05.2005
- Ensured passenger safety by following all traffic regulations and safety protocols.
- Maintained cleanliness and organization of vehicles for optimal passenger experience.
- Communicated effectively with clients to confirm bookings and special requests.
Education
Some College (No Degree) - Business Administration
Point Park University
Pittsburgh, PASkills
- Safety compliance
- Navigation systems
- Vehicle maintenance
- Customer service
- Time management
- Route optimization
- Local knowledge
- Safety awareness
- Wheelchair assistance
- Traffic law knowledge
- Cleanliness
- Professional appearance
Languages
Arabic
Full Professional
Spanish
Elementary
Timeline
Rideshare Driver
Uber, Lyft
09.2016 - 07.2025
MUSIC PROMOTER
Self-employeed
06.2010 - 01.2016
Restaurant Owner
Panini Cafe
02.2007 - 07.2009
Limousine Driver
DAVEL LIMO SERVICE
01.2004 - 05.2005
Some College (No Degree) - Business Administration
Point Park University