Results-oriented Shift Supervisor with extensive experience in supervising security operations and training new staff. Demonstrated ability to communicate expectations clearly, resolve conflicts, and ensure compliance with policies, contributing to a safe and productive work environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Supervisor
A & H Security Services
The Bronx, New York
07.2025 - Current
Supervised daily security operations and coordinated team activities.
Monitored surveillance systems to detect suspicious activities and incidents.
Responded to emergencies, ensuring safety of personnel and property.
Enforced compliance with company policies and industry regulations consistently.
Prepared reports on incidents and communicated findings to management.
Communicated clearly with employees regarding job duties, expectations, and policies.
Trained new employees on company policies and procedures.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Resolved customer complaints and reported issues to senior management.
Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
Served as a role model for other employees by demonstrating professional behavior at all times.
Shift Supervisor
Precision Security Investigations
New York, New York
08.2023 - 07.2025
Supervised daily security operations and coordinated team activities.
Conducted regular training sessions on security protocols and procedures.
Responded to emergencies, ensuring safety of personnel and property.
Prepared reports on incidents and communicated findings to management.
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Addressed any issues that arose during the shift in a proactive manner.
Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
Education
Associate of Arts - Business Administration
Monroe College
06-2022
Skills
Security operations
Incident reporting
Surveillance monitoring
Emergency response
Operational management
Workplace safety
Team coordination
Staff training
Policy adherence
Effective communication
Conflict resolution
Problem solving
Attention to detail
Time management
Leadership skills
Client engagement
Certification
NYC Security Guard License - NYS
F01 Fireguard - FDNY
F02 Fireguard - FDNY
F03 Fireguard - FDNY
F04 Fireguard - FDNY
F80 - Coordinator of Fire Safety and Alarms Systems in Homeless Shelters - FDNY