Mustapha Slack

I am an independent contractor here to do various activities that could range from learning and demonstrating aspects from different cultures in history, to giving speeches for students of various ages, or performing for a live audience.

• Employed appropriate teaching methods to cater to individual educational needs of each student.
• Delivered prepared lesson plans using instructional materials and tools.
• Taught historical curriculum to full classrooms of students at times.
• Learned and memorized historical information and prepared presentations.

In this position I oversaw the flow of the bar and the tables within the restaurant, ensuring a consistent, steady flow of service. I aided servers and bartenders wherever needed in order to achieve this goal.

• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Delivered food to customers at bar and tables.
• Restocked ice, condiments and snacks.
• Checked dining area supplies of linens, wrapped silverware and replenished low stock.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Provided attentive service and proactively assessed guest needs.
• Engaged in suggestive selling and other sales techniques.

I was responsible for handling a various amount of tasks depending on the venue this temp agency is hired on to work for. I have handled affairs for various celebrities, political figures, while also serving food and drinks, keeping the environment calm and friendly for the client. I was also promoted to a team leader role during my time here.

• Collaborated cross-functionally to efficiently meet project demands and accomplish schedule targets.
• Established positive relationships with customers and other staff members.
• Volunteered to help at events, functions and company meetings.
• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
• Generated reports detailing findings and recommendations.

My responsibilities include organizing all of the company's products, making sure we have enough products in place to distribute to costumers, communicating with customers and coworkers in a hectic, loud, fast paced environment while also remaining calm and professional. I also am responsible for dealing with any customers that may behave in inappropriate manners and deescalate the situation if needed.

• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Explained daily specials and beverage promotions to exceed daily sales goals.
• Maintained adequate levels and well-stocked drink stations to keep service flowing smoothly.
• Replaced empty kegs and soda syrups.
• Assisted serving up to 2000 customers at any given time at bar and at table areas.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Provided attentive service and proactively assessed guest needs.
• Delivered exceptional guest experiences through attentive service and quick response to issues.