I manage projects for corporations, partnerships, nonprofits, and individual clients. I oversee customer relationship management and respond to client questions and inquiries.
I handle bookkeeping for corporations, partnerships, and nonprofit organizations. Responsible for overseeing the social media platform, including content creation, and posting weekly blogs.
I also manage marketing activities for the CPA firm and assure them that all office supplies are supported. I manage Payroll systems in our integrated systems.
I manage our campaigns for outsourcing the business through Expandi.IO & Sales Navigator too and check client response.
I manage our virtual assistant and check project follow-ups to ensure client satisfaction.
I manage safe sending including clients in Lacerte Intuit, printout Tax returns and power of Attorneys as per project needs.
Chevron Stations INC
10.2021 - 02.2024
Training customer service representatives
Healthy and safety training
Reconciliation of the daily sales and targets
Conducting financial reports
Cash handling
Purchasing inventory in the blue cube system
Receiving inventory in the blue cube system
Adjusting inventory
Conducting critical inventory count
Administrative Assistant
Touch of Love Healthcare LLC
01.2020 - 09.2021
Training customer service representatives
Healthy and safety training
Reconciliation of the daily sales and targets
Conducting financial reports
Cash handling
Purchasing inventory in the blue cube system
Receiving inventory in the blue cube system
Adjusting inventory
Conducting critical inventory count
Leadership and team management
Logistics Coordinator
Total Energies
12.2014 - 12.2019
I Monitored supply chains and shipments.
I Engaged in regular communication with clients.
I Ensured prompt schedules for client orders.
I Maintained correct and consistent records.
I Addressed errors to promote client satisfaction.
I Managed inventory databases.
I Coordinated prompt and correct shipments.
I Ensured accuracy of orders and shipping documents.
I Identified and fixed shipping errors.
I Prepared bills and invoices.
I used to Oversee production timelines.
I Received orders and add to inventory.
Education
University of Zambia
AAS - Business Administration
Sierra College
Skills
Clearing Forwarding & Shipping Management
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Certification
School: (ABMA) Associate of Business Managers & Administrators UK