MUTAZ AL RACHDAN
Dearborn
Summary
Detail-oriented student studying Computer Science and Networking with a CISCO CCNAv7 certification. 4 years of warehouse troubleshooting experience. Bilingual in English and Arabic.
Overview
5
5
years of professional experience
Work History
Fulfillment Center Associate
Amazon
07.2021 - Current
- Manage large item returns
- Create labels for shipment and returns
- Use Inventory Control and Quality Assurance (ICQA) techniques to assess problems with packages and items and their quality
- Use internal computer systems and handheld scanners to fill appropriate documentation
- Maintain inventory flow within the warehouse to ensure efficient operations
- Troubleshoot problems
- Review customer comments and complaints post-return and inspect items for damage
Education
CCNAv7 - Introduction to Networks
CISCO
Associate's Degree - Network Administration: Computer Networking
Henry Ford College
Dearborn, MIHigh School Diploma -
Edsel Ford High School
Dearborn, MISkills
- Microsoft Office Suite
- Networking
- Configuring switches, end devices and routers
- Creating IPv4 and IPv6 addressing schemes
- Subnetting
- Verifying network connectivity
- OSI model
- Setting-up Wi-Fi
- Troubleshooting
- Operating Systems
- Inventory Control
- Quality Assurance
- Operations
- Documentation
- Data Entry
Timeline
Fulfillment Center Associate
Amazon
07.2021 - Current
CCNAv7 - Introduction to Networks
CISCO
Associate's Degree - Network Administration: Computer Networking
Henry Ford College
High School Diploma -
Edsel Ford High School