Mutaz Meqbel
Mesa,AZ
Summary
Proven leader in sales and team management, I've significantly boosted profits and team performance at Awesome Shops by leveraging skills in territory sales management and decisive leadership. Cultivated enduring client relationships and optimized operations, achieving notable sales goals. Skilled in Salesforce and adept at fostering high-performing teams, my approach ensures continuous improvement and exceptional results. in les than five years profit percentage went 600%. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Sales Manger
Awesome Shops
01.2017 - 05.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Communicated product quality and market comparisons by creating sales presentations.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Facilitated business by implementing practical networking techniques.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Production and Packaging Plan Team Leader
Hikma
01.2011 - 01.2016
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Held weekly team meetings to inform team members on company news and updates.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Associate of Science - Industrial Production Technologies
Al-Balqa'a Applied University- Engineering Tech
AL Hizam Al Daeri St 527 Amman Jordan 01.2010
Skills
- Territory sales management
- Revenue Forecasting
- New Business Development
- Profitability Optimization
- Account Management
- Performance Management
- Order Management
- Business Planning
- Client Relationship Management
- Staff Management
- Vendor Management
- Sales Reporting
- KPI Tracking
- Sales team training
- Sales Planning
- Strategic account development
- Lead Generation
- Solution selling
- Sales operation
- Sales Tracking
- Goals and performance
- Positive and upbeat
- Decisive
- B to B sales
- Verbal and written communication
- Salesforce
- Sales Coaching
- Continuous improvements
- Risk Mitigation
- Social Media Savvy
- Empowers high-performing sales teams
- Relationship Building
- Operations
- Resolution-oriented
- Team Oversight
- Market intelligence
- Territory Management
- Product Knowledge
Languages
Arabic
Full Professional
Timeline
Sales Manger
Awesome Shops
01.2017 - 05.2024
Production and Packaging Plan Team Leader
Hikma
01.2011 - 01.2016
Associate of Science - Industrial Production Technologies
Al-Balqa'a Applied University- Engineering Tech