Eliajah Mubiru
Ben Wheeler,TX
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier /Restaurant Host
Salva Courts Hotel
Uganda (kampala), Uganda
09.2024 - 05.2025
- Processed customer transactions efficiently and accurately at the hotel front desk.
- Maintained clean and organized cash register area for optimal customer service.
- Assisted guests with inquiries, providing friendly and knowledgeable support.
- Handled cash, credit, and debit transactions securely and responsibly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed inventory of cash register supplies, restocking as needed for service continuity.
- Resolved customer complaints promptly, ensuring a positive experience at the hotel.
- Monitored checkout lines, directing guests to minimize wait times effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
Customer Care Representative
Fraine Supermarket (Ntinda)
Uganda (kampala), Uganda
01.2023 - 08.2024
- Assisted customers with inquiries and resolved issues effectively.
- Processed transactions accurately using point-of-sale systems.
- Maintained product knowledge to provide informed recommendations.
- Monitored inventory levels and reported discrepancies promptly.
- Ensured a clean and organized workspace for a pleasant shopping experience.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Provide product information and help locate items.
- Handle customer complaints and inquiries professionally.
- Process returns, refunds, and exchanges.
- Ensure customers have a smooth checkout experience.
- Maintain cleanliness and safety in customer areas.
- Promote store offers, loyalty programs, and discounts.
- Support elderly, disabled, or special-needs customers.
- Communicate with other staff to solve customer issues.
Education
Pave East Texas OK
Tyler, TXSkills
- Attention to details
- Customer service
- Strong verbal and written communication
- Active listening and empathy
- Conflict resolution and problem-solving
- Patience and professionalism under pressure
- Time management and multitasking
- Attention to detail and accuracy
- Adaptability in fast-paced environments
- Teamwork and collaboration
- Product knowledge and customer education
- Proficiency with POS systems and customer service software
Languages
English
Professional
Affiliations
- Strong interpersonal and communication skills
- Adaptable and quick learner in diverse environments
- Balance between teamwork and independent initiative
- Organized with effective time management
- Committed to continuous growth and learnin
References
References available upon request.
Timeline
Cashier /Restaurant Host
Salva Courts Hotel
09.2024 - 05.2025
Customer Care Representative
Fraine Supermarket (Ntinda)
01.2023 - 08.2024
Pave East Texas OK