Friendly and conscientious personality with the skilled of multi-versed of capability to learn and complete the task given. Proven ability to utilize inspiring leadership, personal drive, creative vision, striving to contribute a knowledge of healthcare, team-minded attitude, and experience in the field to provide support to a medical care team and care to patients in need.
Results-driven Manager of Business Development and Sales with solid background bring several years of experiences in product development, promotion, optimization, strategic planning, team leadership, and revenue growth include negotiating contracts, managing client relationships, and driving business expansion initiatives. Demonstrated ability to identify market opportunities and develop innovative strategies to increase sales and profitability. Committed to fostering sustainable business growth through relationship building and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Manager of Business Development and Sales
Donut and boba tea
North Richland Hills, Texas
03.2024 - Current
Developed and implemented effective strategies to expand customer base and increase sales.
Created and maintained relationships with key clients, partners, vendors, and industry professionals.
Conducted market research to analyze competitor trends in order to gain a competitive advantage.
Identified areas for improvement in operational processes and developed solutions to enhance efficiency.
Established pricing policies that maximized profits while maintaining customer satisfaction levels.
Enhanced sales volume through skilled support to both new and inactive customers.
Established ambitious goals for employees to promote achievement and surpass business targets.
Assistant Manager
Best Thai Restaurant
Dallas, Texas
05.2020 - 03.2024
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Communicated regularly with customers to gain insights into their needs.
Established processes for monitoring customer satisfaction levels.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Doctor Technician
Pediatric ophthalmology and adult strabismus
Plano, Texas
07.2023 - 02.2024
Performed physical exams on patients of all ages.
Conducted follow-up visits with patients to assess the effectiveness of treatments.
Evaluated patient progress by reviewing vital signs and medical histories.
Consulted with specialists when necessary for complex diagnoses or treatments.
Responded quickly and efficiently in emergency situations.
Performed administrative duties such as billing, coding, scheduling appointments..
Examined patients and recorded medical histories to use in health assessments and help determine conditions.
Recorded patients' medical history, vital statistics and test results in electronic medical records.
Interviewed patients about symptoms and conducted thorough physical examinations.
Maintained accurate and thorough patient charts in accordance with legal and clinical standards.
Consulted with specialists and referred patients for more advanced support based on individual needs.
Boba Barista
Boba Tea House
Dallas, 75001
12.2019 - 10.2021
Kept up with current drink recipes and trends in the boba industry.
Restocked supplies such as straws, cups, and napkins for the barista station.
Operated cash register to process payments from customers.
Checked quality of ingredients used in beverages before serving them to customers.
Informed customers on food allergies associated with certain ingredients used in boba tea creations.
Provided excellent customer service by addressing customer inquiries promptly and professionally.
Completed daily paperwork such as sales reports and inventory tracking logs.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Bachelor of Science - Business Administration And Analytics
The University of Texas At Arlington
Arlington, TX
05-2026
Associate of Science - Health Administration
Brookhaven College
Dallas, TX
05-2023
Skills
Data-driven decision-making
High responsibilities for all task
Multitasking and flexible
Microsoft office
Sales Presentations
Competitive Analysis
Business Needs Assessment
Customer Billing
Strategic Planning
Operations Management
Customer Service
Marketing Strategy Development
New Business Development
Sales Targeting
Team Collaboration
Analytical Thinking
Effective Communication
Inventory Management
Professionalism
Staff Training and Development
Multidisciplinary team leadership
Problem-Solving
Team building
Staff Supervision
Timeline
Manager of Business Development and Sales
Donut and boba tea
03.2024 - Current
Doctor Technician
Pediatric ophthalmology and adult strabismus
07.2023 - 02.2024
Assistant Manager
Best Thai Restaurant
05.2020 - 03.2024
Boba Barista
Boba Tea House
12.2019 - 10.2021
Bachelor of Science - Business Administration And Analytics