MUZHAR ALHAMAWI
Salwa
Summary
Self-motivated individual, experienced sales Agent and cashier with customer care skills. Excellent communication and people skills. Charismatic with a proven record of establishing and maintaining work relationships with assigned retail customers within the portfolio to promote business continuity along with helping customers have a satisfying experience.
Fashion professional with solid history in guiding clients to make confident style choices. Known for leveraging industry knowledge to create cohesive and on-trend wardrobes. Highly collaborative and results-driven, adaptable to evolving client needs and team dynamics. Skilled in visual merchandising and trend analysis, with reputation for reliability and flexibility.
Professional style consultant prepared for this role. Strong track record in client styling, wardrobe planning, and trend analysis. Emphasis on team collaboration and adaptable to changing needs. Known for reliability, excellent communication, and exceptional customer service skills.
Overview
10
10
years of professional experience
Work History
Style Advisor
Massimo Dutti Avenues-Kuwait
01.2024 - 01.2025
- Provide personalized styling consultations and recommendations to customers.
- Cultivate and maintain long-term, productive trust relationships with an assigned client portfolio.
- Actively seek out customers in-store to offer fashion advice and assistance.
- Remain thoroughly knowledgeable on all product collections, trends, and features to discuss available options and cross-sell effectively.
- Achieve individual and department sales goals on a monthly, quarterly, and yearly basis.
- Ensure the assigned area and merchandise are maintained in a presentable, in-stock condition, adhering to visual merchandising standards.
- Handle all POS (point of sale) purchases, returns, and exchanges efficiently and accurately.
- Team up with co-workers to ensure a seamless and premium customer service experience.
- Comply with all inventory control and loss prevention procedures.
Sales Associate
Massimo Dutti Avenues-Kuwait
01.2023 - 01.2024
- Ensure high levels of customer satisfaction through excellent sales service.
- Assess customers' needs and provide assistance and information on product features.
- Welcome customers to the store and answer their queries.
- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis.
- Maintain in-stock and presentable condition assigned areas.
- Actively seek out customers in store.
- Remain knowledgeable on products offered and discuss available options.
- Process POS (point of sale) purchases.
- Cross sell products.
- Handle returns of merchandise.
- Team up with co-workers to ensure proper customer service.
- Build productive trust relationships with customers.
- Comply with inventory control procedure.
Store Manager
Balmy Outlet / El Jdede - Lebanon
01.2021 - 01.2022
- Overseeing the daily operations of a store, making sure it runs smoothly and effectively.
- Motivating sales teams, creating business strategies, developing promotional material, and training new staff.
Cashier
Brands For Less / Kasslik-Lebanon
01.2018 - 01.2021
- Perform balancing of all cashiers throughout the branch at the end of each day.
- Responsible for handling all returns and manufactured damaged products.
- Updating product prices in the cashier system.
- Calculating and deducting the percentage of items addressed in sale.
- Handle customer cash payments and registers.
Sales
Brands For Less / Kasslik-Lebanon
01.2017 - 01.2018
- Handled customer inquiries in-person and over the phone.
- Labeling products and attaching price tags.
- Put items on display along with organizing the inventory.
- Complete sales tasks and achieve sales target.
- Generated daily, weekly, monthly, and quarterly sales reports.
- Ensure that new inventory is displayed properly.
Sales
Eldorado / Tripoli-Lebanon
01.2015 - 01.2016
- Handled customer inquiries in-person and over the phone.
- Labeling products and attach price tags.
- Put items on display along with organizing the inventory.
- Complete sales tasks and achieve sales target.
- Generated daily, weekly, monthly, and quarterly sales reports.
- Ensure that new inventory is displayed properly.
Education
High School Diploma -
Manara Technical Collage
06-2011
Skills
- Sales
- Salesforce
- Adaptability
- Cash System
- Technical Skills
- Customer Service
- Customer Service Delivery
- Problem Solving
- Team Work
Languages
English
Professional Working
Timeline
Style Advisor
Massimo Dutti Avenues-Kuwait
01.2024 - 01.2025
Sales Associate
Massimo Dutti Avenues-Kuwait
01.2023 - 01.2024
Store Manager
Balmy Outlet / El Jdede - Lebanon
01.2021 - 01.2022
Cashier
Brands For Less / Kasslik-Lebanon
01.2018 - 01.2021
Sales
Brands For Less / Kasslik-Lebanon
01.2017 - 01.2018
Sales
Eldorado / Tripoli-Lebanon
01.2015 - 01.2016
High School Diploma -
Manara Technical Collage
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