Micaela "Micki" Varlack
Columbus,GA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SURGERY SCHEDULER
SOUTHEASTERN GASTROENTEROLOGY ASSOCIATES, LLC
COLUMBUS, GA
10.2023 - Current
- Provided patient education and answered questions regarding the surgery process.
- Created and managed surgical schedules for multiple surgeons.
- Coordinated with patients, staff, and physicians to ensure accurate scheduling of surgeries.
- Monitored and updated patient records in the electronic medical record system.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Communicated with ancillary departments on patient's behalf during the entire pre-operative process.
- Conducted follow up calls with patients after their procedure was completed.
- Managed appointment reminders for upcoming surgeries via phone or mailers.
- Processed payments from patients for surgical services rendered.
- Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
- Collaborated with other hospital personnel to coordinate resources for optimal patient flow during surgery scheduling processes.
- Verified accuracy of billing information prior to submitting claims.
- Adhered to HIPAA guidelines when handling confidential information.
- Performed data entry into various computer systems related to surgery scheduling.
- Reviewed daily reports on pending cases, cancellations, and no shows in order to make adjustments as needed.
- Assisted in preparing operating room logs and maintaining them throughout the day.
- Attended weekly meetings with department managers in order to review progress of surgical scheduling operations.
- Tracked inventory levels of medical supplies used during surgery procedures.
- Participated in quality assurance activities within the department as directed by management.
MEDICAL ASSISTANT
FAMILY PRACTICE CENTER, PC
SANDY SPRINGS, GA
07.2021 - 10.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized charts, documents and supplies to maintain team productivity.
MEDICAL ASSISTANT LEAD
DR. BERTO LOPEZ, LLC
WEST PALM BEACH , FLORIDA
01.2015 - 07.2022
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Contacted medical facilities to schedule patients for admission.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Processed orders for medical supplies and lab equipment.
- Administered medications under physician's supervision.
- Assisted back office patient processes to reduce office wait times.
- Supported administrative staff by processing payments.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Handled general office duties to support administrative staff during peak hours.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Explained treatment procedures and physicians' instructions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Incorporated outside records into charts and EHR.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
GED -
COBB COUNTY ADULT EDUCATION CENTER
MARIETTA, GA04-2004
Some College (No Degree) - LPN
COLUMBUS TECHNICAL COLLEGE
COLUMBUS, GASkills
- HIPAA Compliance
- Pre-authorization management
- Phlebotomy
- EKG set up and monitoring
- Specimens collection and processing
- Patient Assessments
Certification
- PHLEBOTOMY (2015)
- MEDICAL ASSISTANT (2015)
Timeline
SURGERY SCHEDULER
SOUTHEASTERN GASTROENTEROLOGY ASSOCIATES, LLC
10.2023 - Current
MEDICAL ASSISTANT
FAMILY PRACTICE CENTER, PC
07.2021 - 10.2023
MEDICAL ASSISTANT LEAD
DR. BERTO LOPEZ, LLC
01.2015 - 07.2022
- PHLEBOTOMY (2015)
- MEDICAL ASSISTANT (2015)
GED -
COBB COUNTY ADULT EDUCATION CENTER
Some College (No Degree) - LPN
COLUMBUS TECHNICAL COLLEGE
Similar Profiles
BRIANNA L. JACKSONBRIANNA L. JACKSON
GASTROENTEROLOGY TECHNICIAN at Gastroenterology Associates of Central Georgia, LLCGASTROENTEROLOGY TECHNICIAN at Gastroenterology Associates of Central Georgia, LLC
TAMEYA LEWISTAMEYA LEWIS
Front Desk Representative at Atlanta Gastroenterology Associates LLC.Front Desk Representative at Atlanta Gastroenterology Associates LLC.
KRISTIE HINTONKRISTIE HINTON
Front Office Representative at Atlanta Gastroenterology Associates LLC.Front Office Representative at Atlanta Gastroenterology Associates LLC.