Summary
Overview
Work History
Education
Skills
Languages
Timeline
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M. Veronica Coronel

Los Angeles,CA

Summary

Highly motivated banking professional with 15 years of retail banking, relationship management, mortgage, and business development. Ability to work strategically with all banking partners and channels, including cash management, and merchant services, to maximize client experience and revenue. Developed strong COI relationships that will help in obtaining new deposits. Strong leadership ability, sales coaching experience, and knowledge of banking operations and compliance regulations. Offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.

Overview

14
14
years of professional experience

Work History

Client Relationship Consultant IV

U.S. Bank
Arcadia, CA
05.2022 - Current
  • Liaised between bank branches regarding best practices and operations.
  • Attended conferences and seminars related to small business banking topics in order to stay current with industry trends.
  • Researched existing banking products and services in order to identify opportunities for improvement or expansion.
  • Participated in community events such as Chamber meetings or networking groups to promote bank services.
  • Prepared loan documents and presented them to clients for review and approval.
  • Analyzed customer portfolios in order to recommend appropriate banking products and services.
  • Reviewed client's financial statements, tax returns, cash flow projections, and other information related to the loan application process.

Universal Banker

One West Bank
Arcadia
05.2016 - 04.2022
  • Provide one on one personal banking services to small business owners looking for effective means of financial business goals
  • Through extensive involvement, create local community awareness that the bank is critically focused on partnering in the community and providing multi-product banking solutions to the small business community
  • Work with Merchant Representative to close merchant deals Branch goal set to one per quarter. Goal achieved by 150%
  • Attended Quarterly meetings with branch managers to discuss goals related to sales targets.

Assistant Branch Manager

BBVA Compass
Lynwood, CA
03.2010 - 04.2016
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
  • Facilitated weekly meetings with senior management personnel from other branches to share best practices.
  • Grew business banking relationships through proactive outreach.
  • Organized training sessions for new employees on proper banking procedures and regulations.
  • Resolved customer complaints promptly and efficiently while ensuring excellent customer service standards.
  • Managed and inspired team members to perform to full potential, driving branch profitability.

Education

B.S. - Business Management

University of Phoenix
Pasadena, CA
09-2019

Skills

  • Business Planning
  • Performance Tracking
  • Best Practices Implementation
  • Client Engagement
  • Client Rapport
  • Business Analysis

Languages

Spanish
Native/ Bilingual

Timeline

Client Relationship Consultant IV

U.S. Bank
05.2022 - Current

Universal Banker

One West Bank
05.2016 - 04.2022

Assistant Branch Manager

BBVA Compass
03.2010 - 04.2016

B.S. - Business Management

University of Phoenix

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M. Veronica Coronel