Mauro Villegas

Member of the Digital Products team, managing solutions related to tokenization, digital wallets, and C2P (Click-to-Pay) for e-commerce. Actively involved in product launches, market enablement, KPI tracking, and client engagement to ensure business growth and customer satisfaction.

Responsibilities:

• Lead launches of digital wallets with banks across multiple markets, ensuring compliance, scalability, and smooth adoption.
• Manage tokenization and e-commerce products, driving enablement in new markets and improving product performance.
• Conduct deep data analysis to track KPIs, identify opportunities, and deliver actionable insights for product optimization.
• Prepare and deliver presentations and strategic updates for clients and executives.
• Coordinate with cross-functional teams to ensure seamless project execution and delivery of business outcomes.
• Build strong relationships with financial institutions and partners, ensuring alignment with Mastercard’s strategic objectives.
• Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.

Experienced in providing top-tier support to business clients, addressing a wide range of issues including billing, orders, insurance, warranties, and activations. Adept at problem-solving and ensuring customer satisfaction through effective communication and timely resolution of inquiries.

Responsibilities:

• Provide technical support and troubleshooting for various products and services.
• Ensure high levels of customer satisfaction through effective communication and problem-solving.
• Maintain comprehensive and accurate client credit reports.

A Dungeons&Dragons-inspired video game where players can explore the world, battle enemies using special weapons, and collect experience points to level up.

Responsibilities:

• Design the theme of the game and its map.
• Build UI and map using Unity motor.
• Code the game usability and implement pattern designs for functionality.

Tech stack:

• C# 8.0
• Unity

Tools:

• - Design: Figma.
• - Code: Visual Studio, Unity HUB, Unity Versions Control.

Web application for a pet hotel, providing diverse booking services and functionalities. Tailored interface experiences for users based on their roles (administrator, employee, or end-user). Implemented a real-time dashboard that retrieves data from an external board, seamlessly integrating vital animal information into the application's interface.

Responsibilities:

• Design and implementation of the front end.
• Design and build the code on the board that grabs the real-time vitals of the animals.
• Build the dashboard for the real-time data of vitals on the animals.
• Design the database and construct it.

Tech stack:

• CSS3
• HTML5
• JavaScript 2019
• C# 8.0
• TypeScript
• Python 3.10
• SQL
• .Net Framework 6.0
• Bootstrap
• APIs

Tools:

• - Design: Figma.
• - Code: Visual Studio, SQL Server 2022, Azure Cloud Services, Thonny, Azure DevOps, Postman, GitHub.

• Inventory web application for a company with multiple warehouses. Implemented features to manage inventory across all locations and provided varying levels of authorization based on employee roles.
• Responsibilities:
• Define the project core structure (Frontend and Backend).
• Define the Tech stack that allows us to scale quickly but without affecting our premise of launching weekly releases.
• Develop the database and its connection.
• Constant communication with the early adopters in order to receive their feedback and define future features.
• Control of team productivity through Asana, using Agile methods.
• Tech stack:
• CSS3
• HTML5
• JavaScript 2019
• Scrum Tools:
• Design: Figma Code: Visual Studio Code, MongoDB, Git. Monitoring platform: Asana.