Mwango C. Chipalo
Lusaka,Zambia
Overview
6
6
years of professional experience
Work History
Marketing, Communications & Admissions Officer
Lusaka Oaktree School
Lusaka, Zambia
09.2022 - Current
- Spearheaded recruitment and marketing strategies that enhanced brand visibility and drove consistent growth in student enrollment.
- Designed and executed multi-channel campaigns (social media, digital, print & events), significantly improving lead generation and conversions.
- Managed content strategy including newsletters, brochures, and social media, maintaining strong brand consistency across all platforms.
- Conducted performance analysis and optimization of marketing efforts to maximize ROI.
Customer Care & Mobile Money Coordinator
Zamtel
Lusaka, Zambia
08.2020 - 12.2020
- Executed marketing and awareness campaigns that elevated adoption of Zamtel Kwacha services among individuals and farmers.
- Expanded customer and agent networks for mobile money business, driving significant growth in transaction volumes.
- Facilitated customer engagement strategies to increase payments for RTSA services using Zamtel Kwacha
- Promoting and coordinating all marketing activities such as awareness , visibility and branding of Zamtel Kwacha
Education
TEFL Certificate - Teaching English as a Second Language
Teach Away
Toronto, Ontario01-2020
Bachelor of International Business Management -
Asia Pacific University
Kuala Lumpur, Malaysia01-2019
Foundation in Business -
Asia Pacific University
Kuala Lumpur, Malaysia01-2016
High School Diploma -
Brasilia International School
Brasilia,Brazil01-2014
Skills
- Digital marketing strategy
- Campaign management
- Brand positioning
- Customer retention
- Stakeholder management
- Event management
- Event planning
- Data-driven decisions
References
Available upon request
Personal Information
Title: International Business Management Specialist
Languages
English
Full Professional
Portuguese
Elementary
Accomplishments
- Recognized as Top Recruiter 3 years running for highest enrollment numbers
Affiliations
- Launching environmental education initiative to implement recycling systems and sustainability training in schools across Zambia
Timeline
Marketing, Communications & Admissions Officer
Lusaka Oaktree School
09.2022 - Current
Customer Care & Mobile Money Coordinator
Zamtel
08.2020 - 12.2020
TEFL Certificate - Teaching English as a Second Language
Teach Away
Bachelor of International Business Management -
Asia Pacific University
Foundation in Business -
Asia Pacific University
High School Diploma -
Brasilia International School