Supply chain representative with a strong focus on inventory management and order processing. Demonstrated ability to maintain optimal stock levels and enhance customer satisfaction through efficient order tracking and timely fulfillment.
Overview
21
21
years of professional experience
Work History
Supply Chain Representative
Velociti
Kansas City
02.2021 - Current
Processed purchase orders and tracked orders to ensure timely fulfillment.
Monitored stock levels to align inventory with customer demand fluctuations.
Updated stock records to ensure accurate inventory data and support decision-making.
Sales Associate
Walmart
Kansas City
11.2017 - 02.2021
Welcomed customers and helped them locate merchandise within the store.
Built customer confidence by actively listening to concerns and giving appropriate feedback.
Welcomed customers and assisted in locating merchandise to enhance shopping experience.
Replenished floor stock to ensure size availability and enhance customer satisfaction.
Maintained appealing, effective displays to attract customers and boost sales.
Office Manager
Alpha Care Home Health
Independence
10.2017 - 11.2017
Provided administrative and clerical support to nursing staff, facilitating efficient patient care.
Managed information and data requests while ensuring compliance with HIPAA regulations.
Managed daily office operations for home health care services.
Coordinated schedules for staff and client appointments efficiently.
Oversaw inventory management for medical supplies and office materials.
Warehouse Operations Associate
Amerisource Bergen
Kansas City
06.2015 - 10.2017
Responsible for performing one or more of the facilities warehouse functions such as the reception, shipping, and stocking of medical supplies to ensure material was handled accurately and professionally.
Ensured items picked are correct, verified unit of measure, size, and quantity.
Quality-checked (QC) and packed customer orders with care and in an efficient / productive manner.
Met all required shipping deadlines.
Received and checked incoming freight and accurately identified any discrepancies.
Stocked and rotated inventory accurately.
Contract Driver
Henry Industries, Inc
Kansas City
04.2013 - 04.2015
Delivered designated medical related products to specified medical and nursing facilities.
Patient Transportation
Trinity Health Services
Kansas City
04.2007 - 03.2013
Transported medical patients, aided with wheelchair mobilization, and assisted with other types of patients' needs as appropriate. The transportation included patient admissions, outpatient physician appointments and other rehabilitation related activities
Provided punctual, courteous service to all transported
Sales Associate
Walmart
Kansas City
05.2005 - 04.2007
Responsible for welcoming customers and helping them with locating merchandise within the store.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Built customer confidence by actively listening to concerns and giving appropriate feedback.
Education
Associate of Science - Primary Teaching Certificate
Kilimambogo Teacher's college
Thika, Kiambu County
05-1990
Skills
Order processing
Purchase order management
Procurement coordination
Supplier management
Microsoft Office
Customer Service
Oral/Written Communication
Languages
English
Native/ Bilingual
Swahili
Native/ Bilingual
Kikuyu
Native/ Bilingual
Timeline
Supply Chain Representative
Velociti
02.2021 - Current
Sales Associate
Walmart
11.2017 - 02.2021
Office Manager
Alpha Care Home Health
10.2017 - 11.2017
Warehouse Operations Associate
Amerisource Bergen
06.2015 - 10.2017
Contract Driver
Henry Industries, Inc
04.2013 - 04.2015
Patient Transportation
Trinity Health Services
04.2007 - 03.2013
Sales Associate
Walmart
05.2005 - 04.2007
Associate of Science - Primary Teaching Certificate
Supply Chain Manager / Shopify VA /Customer Service Representative at One Prints Australia /Multicosmetics USA/Weringo NetherlandsSupply Chain Manager / Shopify VA /Customer Service Representative at One Prints Australia /Multicosmetics USA/Weringo Netherlands
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY