Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Gaddy

City Of O’Fallon,MO

Summary

Motivated cashier and stocker with 8 years of experience in Customer Service industry . Accomplished various tasks daily, including taking customers orders, stocking shelves with products and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at dedication to efficiency and accuracy. High-energy customer service offering over 5 years of experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable, strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business.

Overview

5
5
years of professional experience

Work History

Cashier

Arbys Resturant
06.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Upsold additional products and services to customers, increasing revenue.

Cashier

Dunkin' Donuts
03.2022 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Cashier

Hudson
08.2022 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

• stocker cooler, books, and food

Sales Representative

CLEAR
12.2021 - 02.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.

Cashier

Arbys
01.2021 - 04.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier Team Lead

Dunkin' Donuts
08.2020 - 08.2021
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Maintained stock to meet expected customer demand.
  • Educated employees on register use, merchandising, and customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

Arbys
02.2019 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Bagger

Smith’s Grocery
03.2018 - 06.2018
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.

Education

Diploma -

American Academy of Pincrest
Miami,FL
05.2019

Skills

  • Customer Assistance
  • POS Systems
  • Drawer Balancing
  • ID Verification
  • Customer Service
  • Cash Handling
  • Time Management Skills
  • Cleaning and Sanitizing
  • Conflict Resolution
  • Customer Relations
  • Cash Drawer Balancing
  • Written and Verbal Communication
  • Order Taking
  • Staff Training
  • Issue Resolution
  • Complex Problem-Solving
  • Money Handling
  • Work Ethic and Integrity
  • Customer Service Excellence
  • Organizational Abilities
  • Patience and Empathy
  • Adaptability and Flexibility
  • Attention to Detail
  • Problem Solving Abilities
  • Multitasking Capabilities
  • Point of Sale Proficiency
  • Telephone Etiquette
  • Teamwork and Collaboration
  • Reliability and Punctuality

Timeline

Cashier

Arbys Resturant
06.2023 - 08.2023

Cashier

Hudson
08.2022 - 11.2022

Cashier

Dunkin' Donuts
03.2022 - 06.2023

Sales Representative

CLEAR
12.2021 - 02.2022

Cashier

Arbys
01.2021 - 04.2021

Cashier Team Lead

Dunkin' Donuts
08.2020 - 08.2021

Cashier

Arbys
02.2019 - 04.2020

Bagger

Smith’s Grocery
03.2018 - 06.2018

Diploma -

American Academy of Pincrest
Ashley Gaddy