Camden Chellis
Coloma,MI
Summary
Proven leader and adept business developer, I enhance team performance and customer engagement through effective training and mentorship. Skilled in customer service and teamwork, I can successfully manage client accounts, showcasing exceptional account closing abilities. My approach consistently focuses on fostering positive relationships and driving results.
Overview
5
5
years of professional experience
Work History
Contact Center Inbound Specialist
Honor Credit Union
06.2025 - Current
- Facilitated effective communication between clients and internal teams to enhance customer experience.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Led training sessions for staff to ensure consistent service standards in the midst of vendor and system transitions.
Student Manager
Sufficient Grounds Coffee
10.2022 - Current
- Promoting campus resources to individual students to support retention, and foster engaged student experiences
- Maximized employee performance through training and mentoring
- Barista work, recipe memorization, and management
Account Specialist Intern
Enterprise Mobility
06.2024 - 08.2024
- Managed client accounts and provided exceptional customer service
- Prepared reports and presentations for team meetings and client presentations
- Maintained accurate and up-to-date records of client interactions and transactions
- Heavy sales experience in cold calling and customer sales presentations and account closings
Cashier
Dunhams Sports
12.2022 - 01.2023
- Maintained organized checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, resolving any discrepancies
- Resolved guest issues by working with customer service
Barista
Starbucks Coffee Company
11.2021 - 07.2022
- Prepared beverages with speed and accuracy to minimize customer wait times
- Documented complex orders to accurately process payments
- Followed money handling guidelines to verify check total and manage cash drawer
Customer Experience Coordinator
TJ Maxx
10.2020 - 11.2021
- Developed and maintained positive relationships with customers
- Helped management improve department and processes with real-time feedback
- Processed customer exchanges, refunds and bill adjustments to correct any problems
- Provided accurate cashier training to new employees
- Promoted to Coordinator at age 16
Education
Bachelor of Arts - Business Management
Bethel University
Mishawaka, IN05-2025
Skills
- Business Development
- Customer Service
- Teamwork and Collaboration
- Team Leadership
- Communication skills
Timeline
Contact Center Inbound Specialist
Honor Credit Union
06.2025 - Current
Account Specialist Intern
Enterprise Mobility
06.2024 - 08.2024
Cashier
Dunhams Sports
12.2022 - 01.2023
Student Manager
Sufficient Grounds Coffee
10.2022 - Current
Barista
Starbucks Coffee Company
11.2021 - 07.2022
Customer Experience Coordinator
TJ Maxx
10.2020 - 11.2021
Bachelor of Arts - Business Management
Bethel University
Awards
Dean's List all semesters