My Nguyen
Bethesda,MD
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Recruiter
Ridgewells Catering
Bethesda, MD
05.2022 - 01.2023
- Sourced and screened potential candidates for open positions.
- Managed candidate activity within Applicant Tracking System (ATS).
- Maintained ATS records of all applicants.
- Posted job openings with accurate job descriptions using PayCom
- Collaborated with hiring managers to understand position requirements.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Explained job duties, compensation and benefits to potential candidates.
- Hired employees and processed hiring-related paperwork.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Organized recruitment activities such as career fairs, campus visits.
- Provided hiring status updates to HR and managers for comprehensive oversight.
Food & Beverage Manager
Bethesda Country Club
Bethesda, MD
06.2014 - 10.2021
- Managed the daily functions of 5 different restaurants by monitoring Back-of-the-house and Front-of-the-house operations
- Scheduled staff using PayCom to ensure proper staffing level for business needs and special events
- Created, monitored and maintained the beverage menu; as well as organized wine/liquor/beer tastings, wine dinners to achieve profitable results and increase overall beverage revenue
- Purchased alcoholic beverages weekly based on business need following pars and events guidelines
- Performed monthly beverage inventory for food & beverage department; reported and addressed discrepancies
- Ordered restaurant supplies through various vendors
- Received alcoholic deliveries and cross-checked the actual delivery with the invoice to ensure accuracy of charges; addressed any discrepancies if necessary
- Attended BEO meetings to gain knowledge on upcoming events; and ensured special alcohol requests are fulfilled
- Reviewed BEOs before ordering deadline
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions
- Monitored inventory levels to ensure adequate stock for restaurant operations
- Organized restaurant supplies and equipment storage spaces to ensure order, and ease of access
- Participated in writing and controlling the department’s spending and purchases in accordance to budget
- Achieved budgeted revenue and labor expenses by assisting in controlling food, beverage and labor costs
- Recruited all positions for the Food & Beverage department by screening candidates
- Supervised, developed, disciplined, counseled, and evaluated current employees to ensure continuous improvement
Housekeeping Supervisor/Teaching Assistant
Radisson Hotel Providence Airport
Providence, RI
03.2013 - 05.2014
- Managed a staff of 15 individuals in a very diverse environment
- Performed daily room inspections in a 111-room property
- Coordinated hand-in-hand with front desk department to accommodate guest's requests
- Initiated and completed various projects for the department following changes in the Radisson standards
- In charge of instructing new interns utilizing the housekeeping SOPs
- Evaluated intern's performance through supervision, observation, and examination
Education
Bachelor of Science - Hospitality Administration And Management
Johnson & Wales University
Providence, RIMaster of Science - Business Administration and Management
Goldey-Beacom College
Wilmington, DESkills
- Staff Management
- Inventory Management
- Storage Management
- Budget Management
- Supplies inventory
- Problem-Solving
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Recruiter
Ridgewells Catering
05.2022 - 01.2023
Food & Beverage Manager
Bethesda Country Club
06.2014 - 10.2021
Housekeeping Supervisor/Teaching Assistant
Radisson Hotel Providence Airport
03.2013 - 05.2014
Bachelor of Science - Hospitality Administration And Management
Johnson & Wales University
Master of Science - Business Administration and Management
Goldey-Beacom College