Mya Allen
Fort Walton Beach,FL
Summary
Dynamic and driven professional with a strong background in providing executive support and operational efficiency when managing large scale operations. Proven track record in developing KPIs, managing and coordinating a large team, and providing administrative support from event planning and calendar scheduling to property management and data entry. Aiming to leverage skills to drive team success and improve departmental performance.
Overview
4
4
years of professional experience
Work History
Team Leader
Target
Fort Walton Beach, Florida
11.2025 - Current
- Led a team of 30 individuals in achieving quarterly sales targets, exceeding goals.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness and improve department operations
- Oversaw daily operations by scheduling shifts, managing break schedules, assigning duties, and coordinating side projects.
- Facilitated bi-weekly staff meetings to align on project updates, address challenges, and generate innovative solutions.
- Conducted monthly one-on-one meetings with employees to assess performance, clarify priorities, and deliver constructive feedback.
Guest Advocate Trainor and Desk Attendant
Target
Fort Walton Beach, Florida
09.2023 - 11.2025
- Managed front desk operations, greeting guests and addressing inquiries to enhance guest satisfaction.
- Trained 20+ new staff members on front desk procedures and customer service standards.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Executed daily front desk tasks efficiently to ensure smooth operations and positive guest experiences.
Administrative Assistant
Five Star Beach Properties
Destin, Florida
01.2022 - 08.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Planned special events by arranging catering services, securing venues, and ordering promotional materials to enhance event execution.
- Monitored office supplies inventory by checking stock levels to ensure adequate availability.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled tenant complaints, inquiries and requests regarding maintenance issues or rent payments in a timely manner.
Education
Some College (No Degree) - Business Administration And Management
Southern New Hampshire University
Hooksett, NHSkills
- Performance monitoring
- Schedule management
- KPI development
- Customer relationship management
- Team coordination
- Computer literacy
- Schedule coordination
- Office management
- Event planning
Timeline
Team Leader
Target
11.2025 - Current
Guest Advocate Trainor and Desk Attendant
Target
09.2023 - 11.2025
Administrative Assistant
Five Star Beach Properties
01.2022 - 08.2023
Some College (No Degree) - Business Administration And Management
Southern New Hampshire University