Work Preference
Summary
Overview
Work History
Education
Skills
Volunteer Experience
Awards Affiliations
Timeline
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Mya Altiery
Open To Work

Mya Altiery

Jacksonville,FL

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Healthcare Customer Service RepresentativeHealth Care Assistant

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Jacksonville, FL
Open to relocation: No

Salary Range

$18/hr - $1000/hr

Important To Me

Work-life balanceCareer advancementPaid time offCompany CulturePaid sick leaveHealthcare benefitsPersonal development programsFlexible work hours

Summary

Results-driven healthcare professional with 8 years of experience in customer service and team leadership within high-volume restaurant environments. Proven ability to ensure guest satisfaction and safety while managing operations efficiently. Gained valuable insights into patient care through volunteer work in physiotherapy and healthcare settings, demonstrating strong organizational skills, and knowledge of medical terminology. Committed to leveraging expertise to enhance patient experiences in healthcare.

Overview

9
9
years of professional experience

Work History

Server / Bartender

Lynch's Irish Pub
Jacksonville
06.2024 - 09.2025
  • Engaged with guests regarding personal and service concerns.
  • Managed environment to ensure safety for guests and staff.
  • Provided exceptional customer service in a fast-paced pub environment.
  • Assisted in training new servers on menu items and procedures.

Server / Bartender

American Social
Orlando
08.2022 - 02.2024
  • Guided customers in choosing alcohol options based on individual flavor profiles
  • Coordinated efforts among team members to ensure seamless restaurant operations
  • Maintained cleanliness and organization of dining areas and bar.
  • Handled customer inquiries and resolved issues promptly.

Server / Bartender

Longhorn Steakhouse
Orlando
08.2020 - 08.2022
  • Partnered with coworkers to enhance teamwork effectiveness in every shift.
  • Guaranteed customer satisfaction through quality control of all food and beverages sold.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.

Server / Busser / Hostess

Conch House Restaurant
St. Augustine
12.2016 - 02.2020
  • Excelled in high-volume environments, accommodating up to 120 guests.
  • Guided coworkers during shifts with task assignments and support.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Hostess

Creek Side Diner
St. Augustine
06.2016 - 11.2016
  • Oversaw in-person guest services and coordinated booking reservations.
  • Overseen dining room operations ensuring maximum capacity and minimal wait times.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

Bachelor - Health Sciences

University of Central Florida
Orlando, FL
12.2021

High School Diploma -

Pedro Menendez High School
St. Augustine, FL
05.2018

Skills

  • Customer service
  • Conflict resolution
  • Problem solving
  • Attention to detail
  • Time management
  • Medical terminology
  • HIPAA compliance
  • EHR management

Volunteer Experience

Physiotherapy Works - Orlando, FL (04/2022 - 07/2022)

  • Obtained valuable physical therapy observation hours in outpatient clinic.
  • Organized essential documentation for physical therapists.
  • Maintained cleanliness and organization of patient care areas and supplies.
  • Participated in training sessions to enhance volunteer skills and knowledge.

Shepherd's Hope Clinic - Orlando, FL (11/2019 - 03/2020)

  • Clarified next steps for patients by responding to questions.
  • Educated families about post-discharge care instructions including medication regimens.
  • Collaborated with team members to streamline volunteer scheduling and coordination.
  • Performed administrative tasks such as answering phones, scheduling appointments, and managing patient records.

Awards Affiliations

President's List - UCF  (5/8 Semesters)

  • Awarded to students who receive a 4.0 GPA within a 12-credit hour semester.

Dean's List - UCF  (3/8 Semesters) 

  • Awarded to students who receive a 3.3 GPA or higher within a 12-credit hour semester.

Research Methods Proposal Winner - UCF 

  • Research Methods in Health Sciences Research Proposal Competition. Students prepared research proposals for a possible, future study and presented them among fellow peers and experts.

IB Diploma

  • Awarded to students who completed the International Baccalaureate Program and received a total score of 24/45 points or higher for their final IB exams.

Timeline

Server / Bartender

Lynch's Irish Pub
06.2024 - 09.2025

Server / Bartender

American Social
08.2022 - 02.2024

Server / Bartender

Longhorn Steakhouse
08.2020 - 08.2022

Server / Busser / Hostess

Conch House Restaurant
12.2016 - 02.2020

Hostess

Creek Side Diner
06.2016 - 11.2016

Bachelor - Health Sciences

University of Central Florida

High School Diploma -

Pedro Menendez High School
Mya Altiery