Mya Anderson
Mobile
Summary
Proven caregiver and customer service professional with a track record of enhancing client satisfaction and fostering independence through personalized care plans. Demonstrates exceptional time management and empathy, significantly improving client quality of life. Excelled in multitasking across roles, ensuring punctuality and reliability, while fostering strong relationships and exceeding expectations. Thrives in supportive and compassionate settings, looking to transition into new field.
Overview
3
3
years of professional experience
Work History
Care Giver
Joseph Brown
11.2023 - 01.2025
- Coordinated transportation and errands to support client independence and mobility.
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Implemented individualized care plans to meet specific needs of clients.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Delivered personal care services, promoting dignity and respect for individuals.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Grocery Delivery Driver
Instacart
06.2023 - 01.2025
- Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
- Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
- Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
- Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
- Improved customer satisfaction by promptly delivering grocery orders with accuracy and professionalism.
Sales Associate
Tommy Hilfiger
11.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
In House Housekeeping
Christine McMullen
02.2022 - 11.2022
- Resolved guest concerns promptly, resulting in repeat business and positive reviews.
- Conducted regular follow-ups with guests post-departure to maintain lasting relationships and encourage future visits.
- Handled multiple responsibilities simultaneously while prioritizing tasks according to urgency.
Education
Bachelor of Arts - Business Marketing
University of South Alabama
Mobile, AL05-2027
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Daily living assistance
- Dependable and responsible
- Multitasking and organization
- Basic housekeeping
- Customer service
- Work ethic and integrity
- Patience and empathy
- Teamwork and collaboration
- Problem-solving skills
- Self-motivation and discipline
- Strong time management
- Reliability and punctuality
Languages
English
Native or Bilingual
Timeline
Care Giver
Joseph Brown
11.2023 - 01.2025
Grocery Delivery Driver
Instacart
06.2023 - 01.2025
Sales Associate
Tommy Hilfiger
11.2022 - 08.2023
In House Housekeeping
Christine McMullen
02.2022 - 11.2022
Bachelor of Arts - Business Marketing
University of South Alabama
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