Summary

Overview

Work History

Education

Skills

Timeline

Mya Biddle

Rainsville

Summary

I am a driven young woman, that desires to build my experience working hard and learning the ropes. I bring enthusiasm, a willingness to learn, and a dedication to contributing positively to the team. I am excited to get started and work with you.

Overview

years of professional experience

Work History

Guest Lead

Altar'd State

08.2023 - 06.2024

Create guest loyalty by greeting, interacting with and building relationships with guests
Reduced shrink levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
Maintained customer satisfaction with quick and professional handling of product returns.
Managed inventory control, cash control, and store opening and closing procedures.
Maintained visual merchandising standards to create an engaging shopping experience for customers.
Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.

Barista/Baker

Mayfly Coffee

01.2023 - 08.2023

Made and served a variety of hot and cold beverages with focus on speed, quality and consistency.
Maintained regular and consistent attendance and punctuality.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Advised customers on whole bean purchases by detailing origin, flavor, and pairing recommendations.
Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Managed customer service operations, including taking orders and resolving complaints.
Replenished and rotated food items, following correct food cooling and storage procedures.

Camp Counselor

Ponderosa Bible Camp

05.2022 - 08.2022

Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Provided leadership to campers in all areas and acted as a role model in all areas of camp activities, including cleanliness, punctuality, chores, rules, and sportsmanship.
Contributed to verbal and written evaluations, activity planning, and administration.

Front Desk Concierge

Common House

01.2022 - 05.2022

Enhance member experience with positive interactions, acting as the face of the club to all members and guests, greeting them as they come and go.
Assist guests with all requests, including but not limited to private event inquiries, meeting spaces, and potential partnerships.
Answer phone calls and manage the concierge inbox and respond to emails in a timely manner.
Maintain front desk and coat room organization.
Manage all programming event RSVPs and any required communication.
Scan and upload invoices for the finance team.
Manage dining reservations: maximize seating/communicate preferences/even spacing/coordinate with other club events to avoid conflicts.
Print updated BEOs to ensure it is on hand for managers and event staff.
Create signage and all menus for events using Adobe InDesign
Collected room deposits, fees, and payments.

Assistant Wedding Coordinator

Tennessee Valley Event Planning

01.2021 - 08.2023

Organized logistics and prioritized tasks for small to large-scale weddings.
Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.
Coordinated with participating vendors during event planning.
Oversaw setup and breakdown of wedding decorations and supplies.
Developed and adhered to timelines to keep ceremony and reception running smoothly.
Created and managed online presence to reach larger audience of clientele.