Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
Timeline
OfficeManager
Mya Boatner

Mya Boatner

Lafayette,LA

Summary

Diligent, hard working student with commitment to high standards and achieving results. Background in customer service and cashiering focusing on enhancing customer satisfaction and loyalty. Skilled in cash handling and proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Customer Service Cashier

Walmart
05.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Sales Associate

Sally Beauty
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Crew member

McDonald's
08.2021 - 05.2022
  • Maintain sanitation, health, and safety standards in work areas
  • Verify that prepared food meets requirements for quality and quantity
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
  • Serve orders to customers at windows, counters, or tables

Cashier

Winn Dixie
06.2020 - 07.2021
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
  • Supervise others and provide on-the-job training
  • Assist customers by providing information and resolving their complaints

Cashier

Chic fil a
05.2018 - 08.2018
  • Take food and drink orders and receive payment from customers
  • Clean, stock, and restock workstations and display cases
  • Serve orders to customers at windows, counters, or tables
  • Prepare and serve beverages such as coffee and fountain drinks

Education

High School Diploma -

Woodlawn high
Baton Rouge, LA
05.2022

Skills

  • Beginner level Spanish
  • Problem solving skills
  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Guest services
  • Product knowledge

Extra-Curricular Activities

Track and field

Timeline

Customer Service Cashier

Walmart
05.2023 - Current

Sales Associate

Sally Beauty
05.2022 - 08.2022

Crew member

McDonald's
08.2021 - 05.2022

Cashier

Winn Dixie
06.2020 - 07.2021

Cashier

Chic fil a
05.2018 - 08.2018

High School Diploma -

Woodlawn high

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