Mya Chavez
Summary
Reliable and results-oriented customer service professional with a proven track record as a cashier and waitress, delivering prompt, high-quality service in fast-paced restaurant environments. Adaptable and resourceful, with expertise in fostering personal development, collaborating effectively with teams, and resolving customer concerns with professionalism and diplomacy. A dedicated and hardworking individual with strong organizational skills, eager to contribute to the success of the team and help achieve company goals. Committed to providing exceptional service and ensuring a positive experience for both guests and colleagues.
Overview
5
5
years of professional experience
Work History
After-School Program Staff
Escalante Community Center
10.2023 - Current
- Managed and supervised a group of kindergarten students, providing a safe and nurturing environment during after-school hours
- Assisted with homework, organized educational activities, and helped children with socialization and emotional development
- Worked with students from first through fifth grade (a total of 180 children), providing age-appropriate activities, support, and guidance
- Ensured each student felt engaged, supported, and comfortable in the after-school setting
- Oversaw the game room and organized recreational activities to encourage team-building and physical activity
- Managed group games and guided children in sports activities in the gym, promoting teamwork, sportsmanship, and fitness
- Managed food rotation and snack times, ensuring all children received their snacks in a timely manner and adhered to proper hygiene and safety standards
- Monitored food allergies and dietary restrictions, ensuring all students' needs were met
- Utilized positive reinforcement techniques to maintain a productive, respectful, and safe environment
- Addressed behavior issues with patience and constructive communication, providing guidance and support to foster good manners and respect
- Acted as a liaison between parents, teachers, and staff, relaying important information about student behavior, progress, and concerns
- Ensured parents were informed about any incidents or achievements during after-school hours
- Developed and led a variety of engaging, age-appropriate activities for students, including arts and crafts, educational games, and group projects
- Promoted creativity and learning in a fun and interactive way
- Worked collaboratively with other after-school staff to ensure seamless program execution
- Helped train and mentor new staff members, sharing insights and best practices for classroom management and activity facilitation
- Ensured the safety and well-being of all students by adhering to safety protocols, conducting regular headcounts, and remaining vigilant during all activities
- Quickly responded to any medical or emotional needs that arose
- Maintained accurate records of attendance, behavior, and activities for all students, ensuring compliance with school policies
- Provided regular updates to the school administration about program successes and areas for improvement
Camp Counselor
Kamp Kool
Escalante Community Center
06.2024 - 08.2024
- Led a group of 37 children aged 5-7 in various camp activities, ensuring each child's safety, engagement, and well-being throughout the day
- Maintained a positive and inclusive environment where children could thrive and build new friendships
- Developed and implemented age-appropriate lesson plans for children aged 4-13, tailoring activities to suit a wide range of developmental stages and interests
- Designed creative, educational, and recreational classes, focusing on building both physical and cognitive skills
- Led a variety of activities for different age groups, including arts and crafts, team-building games, outdoor sports, and nature exploration
- Ensured that all activities promoted teamwork, problem-solving, and creativity, while also being fun and engaging for campers of all ages
- Maintained strict adherence to safety protocols, ensuring a safe environment during all activities
- Closely monitored campers, keeping track of their whereabouts and well-being, and responded to any medical or emotional issues as needed
Athletic Department Volunteer
McClintock High School
08.2020 - 05.2024
- Competed in volleyball, softball, and sand volleyball for all four years of high school, demonstrating strong teamwork, discipline, and time management while balancing academic responsibilities and sports commitments
- As part of the high school's community service requirement, volunteered extensively to support the athletic department, particularly assisting the former athletic director, Dustin Johnson
- Assisted in organizing and facilitating athletic events, including helping to set up for games, managing team rosters, and supporting game day operations for various sports such as volleyball, basketball, and football
- Managed the distribution of jerseys, uniforms, and athletic equipment to teams, ensuring all items were correctly allocated and tracked for inventory purposes
- Maintained organized records of equipment issued and returned
- Worked closely with coaches, staff, and athletes to ensure smooth operations, assisting in the preparation and coordination of team gear before games and practices
- Collaborated with fellow student-athletes and faculty to foster a sense of community within the sports program, taking initiative in supporting school-wide athletic events
- Balanced volunteer duties with athletic and academic commitments, demonstrating strong organizational skills and the ability to manage multiple tasks effectively
Administrative Support
Summit Administrations
06.2023 - 09.2023
- Assisted in the planning and execution of the company's office relocation, coordinating with various departments to ensure a smooth transition
- Helped organize, label, and pack office supplies, furniture, and documents to minimize downtime during the move
- Gained hands-on experience in using and managing various software systems, including learning basic programming skills to support internal tools and systems
- Assisted with software setup and troubleshooting to ensure all technology was functional post-relocation
- Played a key role in reorganizing and maintaining the company's physical and digital filing systems
- Implemented efficient filing practices that improved document retrieval and streamlined the overall organization
- Learned and navigated different insurance platforms, assisting in the update of client information and supporting the administrative team in managing accounts
- Gained experience in processing claims, updating policies, and ensuring accuracy in the insurance database
- Provided general administrative assistance, including scheduling meetings, managing calendars, and ensuring all team members had the resources they needed during the transition
- Assisted in maintaining office supplies and inventory, ensuring the office remained functional throughout the move
- Collaborated with colleagues across various departments to ensure that tasks were completed on time, providing clear communication to minimize disruptions to day-to-day business operations during the move
- Addressed any challenges that arose during the relocation process, including troubleshooting technical issues and ensuring that any disruptions to workflow were quickly resolved
Customer Service
Barros
Gilbert, USA
01.2022 - 01.2023
- Greeted and assisted customers in a friendly and efficient manner, ensuring an exceptional dining experience from start to finish
- Addressed customer inquiries, resolved complaints, and provided recommendations on menu items
- Managed the cash register, processed payments, and accurately handled transactions
- Ensured all orders were recorded correctly and efficiently, providing customers with receipts and ensuring order accuracy
- Delivered food and beverages to customers, ensuring orders were correct and met the highest quality standards
- Assisted in taking orders, preparing food, and maintaining food safety standards
- Responsible for cleaning and maintaining kitchenware, utensils, and cooking equipment to ensure a safe and sanitary environment
- Adhered to health and safety standards to prevent cross-contamination and maintain kitchen cleanliness
- Assisted the kitchen staff with food preparation, ensuring a smooth and efficient operation
- Helped with basic cooking tasks, including chopping vegetables, prepping ingredients, and assisting with food assembly during busy periods
- Worked closely with colleagues in both front-of-house and back-of-house roles to ensure smooth communication and coordination
- Assisted in training new employees and maintained a positive and supportive team environment
- Juggled multiple tasks efficiently during peak hours, ensuring timely and accurate service while maintaining a high standard of cleanliness and organization
- Helped with receiving and restocking kitchen supplies, ensuring proper stock levels were maintained and items were organized for easy access
Hostess/ Restaurant Waitress
Herb 'N' Smoke
Mesa, USA
03.2021 - 05.2021
- Cultivated warm relationships with regular customers
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse
- Explained menu items and suggested appropriate options for food allergy concerns
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions
- Bussed and reset tables to keep dining room and work areas clean
- Completed credit payments via card processing systems
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate manager
- Used slow periods to restock supplies, ice, trays, rolling silverware, and delivery bags
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Served food and beverages promptly with focused attention to customer needs
Education
Undergraduate -
NAU
02.2025
High school -
Mcclintock high school
Skills
- Credit card processing
- Conflict management
- Beverage service
- Food sanitation
- Menu memorization
- Order accuracy
- Dining area maintenance
- Cash handling
- Food running
- Basic math skills
- Communication
- Counseling
- Problem solver
- Lesson plan
- Fast worker
- Safety and first aid training
- Classroom management
- Student engagement
References
- Kadi Strong, Youth Group Leader, 480-206-1122
- Kristie Johnson, Avid Teacher, 480-744-4152
- Mark Eckert, Family Friend, 623-387-5847
- Heather Cole, Youth Group Leader, 602-739-9300
- Pete Baca, Softball Coach, School Administrator, 602-920-3814
- Steve Halter, Family Friend/Youth Group Leader, 602-570-1114
- Nick Escalante, Friend, 480-250-0378
- Jennifer Gall, Friend, 480-601-6107
Traits
- Reliable
- Results-oriented
- Customer service professional
- Adaptable
- Resourceful
- Dedicated
- Hardworking
- Strong organizational skills
Timeline
Camp Counselor
Kamp Kool
06.2024 - 08.2024
After-School Program Staff
Escalante Community Center
10.2023 - Current
Administrative Support
Summit Administrations
06.2023 - 09.2023
Customer Service
Barros
01.2022 - 01.2023
Hostess/ Restaurant Waitress
Herb 'N' Smoke
03.2021 - 05.2021
Athletic Department Volunteer
McClintock High School
08.2020 - 05.2024
Undergraduate -
NAU
High school -
Mcclintock high school
Similar Profiles
Branda AnejBranda Anej
Summer Camp Staff Member at Escalante Community CenterSummer Camp Staff Member at Escalante Community Center
Gabrielle GonzalesGabrielle Gonzales
Front Desk Receptionist at Escalante Communtiy CenterFront Desk Receptionist at Escalante Communtiy Center
Salvador García EscalanteSalvador García Escalante
Fundador - Director Operativo at Escalante CB - Espacios Y Edificaciones EscalanteFundador - Director Operativo at Escalante CB - Espacios Y Edificaciones Escalante