Mya Cunningham
Massapequa,NY
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Motivated with engaging personality and flexible approach. Mature, friendly and anticipating customer needs to facilitate enjoyable experiences. Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant
Nail Tech
01.2022 - Current
- Increased customer service success rates by quickly resolving issues.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Server
Friendly's
03.2022 - 01.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Private Nanny
Private Family Care
08.2022 - 12.2023
- Encouraged social interactions through playdates, group outings, and community events.
- Monitored children's play activities to verify safety.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Taught children basic life skills, manners and personal hygiene.
- Led indoor and outdoor activities to entertain and occupy children.
- Assisted children with homework assignments and special projects across different subjects.
- Implemented daily routines for optimal child development and created a structured environment.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
Plant Supervisor
Hopewell Nursery
07.2018 - 11.2022
- Cut trees and shrubs to shape and maintain landscape.
- Developed and maintained efficient irrigation system for outdoor areas.
- Worked with residential clients to design flower beds and container gardens.
- Contributed to increased client satisfaction by addressing concerns promptly and offering professional advice on best practices for plant care management.
- Maintained inventory of tools and supplies, ensuring optimal availability for all necessary tasks.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Provided exceptional customer service, offering knowledgeable guidance on plant selection and care.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Increased overall store aesthetics with well-maintained live goods areas, attracting customers'' attention towards products displayed therein.
- Updated pricing and signage to complete product displays and educate customers.
- Increased sales performance by providing attractive and visually appealing merchandise displays.
Assistant Teacher
The Learning Experience
05.2021 - 10.2021
- Delivered supplementary lessons and practice assignments.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Monitored and reported student progress and development, offering mentoring as needed.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Retail Sales Associate
Urban Outfitters, Inc.
11.2019 - 01.2020
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Used in-store system to locate inventory and place special orders for customers.
Hostess/Front of House Employee
Arrabiatas
11.2015 - 09.2018
- Seated patrons based on guest preferences and seating availability.
- Participated in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.
- Completed daily side work and opening and closing duties without fail.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Answered phone calls to take orders, give information and document reservations.
Education
No Degree - Art History
Nassau Community College
Garden City, NY02.2026
High School Diploma -
Park Vista High School Adult Education
Lake Worth, FL06.2018
Skills
- Business Acumen
- Materials Distribution
- QuickBooks expert
- Administrative tasks
- Inventory Replenishment
- Basic Mathematics
- Verbal and written communication
- Fast Learner
- Professional and mature
- Presentation Creation
- Time Management
- Meeting Scheduling
- Transactions and Cash Handling
- Hospitality best practices
- Exceptional customer service
- Social Development
- Skills Development
- Behavior Management
- Child Development
Certification
- CPR
- Child Development
Art, Nature, and watching a good movie!
I enjoy my downtime by spending time with loved ones (including my dog Iggy). Besides that I do enjoy summer and spring, beach and nature activities especially! When I need to relax I do a little movie (or reality TV) binge or paint and sculpt to decompress.
Timeline
Private Nanny
Private Family Care
08.2022 - 12.2023
Server
Friendly's
03.2022 - 01.2024
Assistant
Nail Tech
01.2022 - Current
Assistant Teacher
The Learning Experience
05.2021 - 10.2021
Retail Sales Associate
Urban Outfitters, Inc.
11.2019 - 01.2020
Plant Supervisor
Hopewell Nursery
07.2018 - 11.2022
Hostess/Front of House Employee
Arrabiatas
11.2015 - 09.2018
No Degree - Art History
Nassau Community College
High School Diploma -
Park Vista High School Adult Education