Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mya DePina-Leandro

Ludlow,MA

Summary

Proactive Receptionist and Cashier with experience in customer relations, office administration, and cash handling. Skilled in call answering, document management, and maintaining confidentiality. Proven ability to establish and maintain excellent communication and relationships with customers.

Overview

2
2
years of professional experience

Work History

Receptionist

Sixteen Acres Healthcare Center
01.2024 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Cashier

Big Y
04.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Handled customer complaints calmly and professionally, resolving customer issuer's a timely manner
  • Assisted customers with locating and providing product information
  • Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Ludlow High School
Ludlow, MA
06.2023

Skills

  • Computer Skills
  • Organization Skills
  • Multi-Line Telephone Systems
  • Time Management
  • Ability to Multitask
  • Customer/Client Relations
  • Customer Service
  • Call Answering and Routing
  • Office Administration
  • Mail Handling
  • Document Management
  • Courteous and Professional

Timeline

Receptionist

Sixteen Acres Healthcare Center
01.2024 - Current

Cashier

Big Y
04.2022 - 10.2022

High School Diploma -

Ludlow High School

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Mya DePina-Leandro