Mya Diaz
Kissimmee,FL
Summary
Adept at multitasking and maintaining high levels of accuracy, I enhanced customer satisfaction and operational efficiency at Sea World. My expertise in inventory management and exceptional communication skills led to significant improvements in task execution and customer service, showcasing my ability to thrive under pressure and collaborate effectively with teams.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Sea World
12.2024 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Track kit shipment
- Inventory
- Customer Service
- Administrative assignments
- Communication with individuals related to his/her work, like the employees and customers
- Explain or disseminate information to other office personnel
- Address all complaints and also take orders from superiors. Take messages, direct calls and answer telephone calls create and develop events
- Completed operational requirements all around for the company
Clerk/supply Specialist
Utopia Health Career Center
02.2023 - 07.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Track kit shipment
- Inventory
- Customer Service
- Administrative assignments
- Communication with individuals related to his/her work, like the employees and customers
- Explain or disseminate information to other office personnel
- Address all complaints and also take orders from superiors. Take messages, direct calls and answer telephone calls create and develop events
- Completed operational requirements all around for the company
Education
High School Diploma -
Ridge Technical Adult College
Winter Haven, FL12.2024
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Inventory
- Food preparation
- Dining room organization
- Order accuracy
- Beverage preparation
- Allergy awareness
- Buffet maintenance
- Display building
- Sanitizing
- Reception service
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Safe food handling
- Clear communication
- Cash register operation
- Multitasking Abilities
- Safety awareness
- Active listening
- Excellent communication
Certification
CPR & First aid
American Heart Association
Timeline
Food and Beverage Attendant
Sea World
12.2024 - Current
Clerk/supply Specialist
Utopia Health Career Center
02.2023 - 07.2023
High School Diploma -
Ridge Technical Adult College
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