Mya Elkins
Sturgis
Summary
Detail-oriented with a strong work ethic and a proven ability to implement quality control measures, ensuring optimal procedures and client satisfaction.
Overview
4
4
years of professional experience
Work History
Production Cleaning Specialist
Abbott Nutrition
09.2024 - Current
- Assisted management in developing new strategies for improved efficiency in overall operations.
- Conducted inspections to identify problem areas and address issues promptly.
- Implemented quality control measures to enhance overall cleanliness and client satisfaction.
- Assisted others with paper work, ensuring compliance and eliminating discrepancies.
- Ensured timely completion of tasks by strictly following schedules and prioritizing duties based on urgency and importance.
- Supported facility maintenance efforts through proactive identification and reporting of potential issues or damages.
Front Desk Receptionist
Dr. Brown Recreation Center
08.2023 - 09.2024
- Assisted visitors with inquiries and provided information about facility services and programs.
- Coordinated scheduling for recreational activities, optimizing resource allocation and participant engagement.
- Maintained accurate records of appointments, memberships, and payments in management software.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Team Trainer
Kentucky Fried Chicken
04.2022 - 05.2023
- Assisted in training new team members on operational procedures and safety protocols.
- Supported development of training materials to enhance learning efficiency.
- Participated in onboarding sessions, familiarizing trainees with tools and systems.
- Provided feedback to management on training effectiveness and areas for improvement.
- Adapted training approaches based on diverse learning styles of team members.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
Coldwater High School
Coldwater, MI05-2024
Skills
- Strong work ethic
- Reliability and punctuality
- Time management
- Documentation and reporting
- Conflict resolution
- Work prioritization
- File organization
Timeline
Production Cleaning Specialist
Abbott Nutrition
09.2024 - Current
Front Desk Receptionist
Dr. Brown Recreation Center
08.2023 - 09.2024
Team Trainer
Kentucky Fried Chicken
04.2022 - 05.2023
High School Diploma -
Coldwater High School