Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mya Espino

Arlington

Summary

Dependable professional with strong critical thinking and problem-solving skills. Proven ability to communicate effectively and collaborate within teams. Experienced in cash register operations and customer service, consistently enhancing guest loyalty through exceptional service.

Overview

1
1
year of professional experience

Work History

Cashier

Joann Fabrics
Mesquite
09.2024 - 06.2025
  • Issued receipts, refunds, credits, or change to customers per established protocols.
  • Maintained cleanliness of checkout area, ensuring organized countertops and registers.
  • Adhered to company security procedures for large cash transactions.
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with safety regulations throughout store environment.
  • Organized promotional displays and arranged merchandise to boost sales opportunities.
  • Delivered exceptional customer service while promoting loyalty programs to enhance sales potential.

McDonald’s Crew Member

McDonald's
Mesquite
12.2023 - 08.2024
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Restocked kitchen supplies including food products and utensils.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Presented orders to guests within anticipated service times.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.

Education

High School Diploma -

Horn High School
Mesquite, TX
05-2024

Some College (No Degree) - Nursing

The University of Texas At Arlington
Arlington, TX

Skills

  • Beverage and food preparation
  • Customer service and engagement
  • Health code compliance
  • Integrity and honesty
  • Time management
  • Company standards adherence
  • Complex problem-solving
  • Workplace efficiency
  • Cleaning and sanitation

Timeline

Cashier

Joann Fabrics
09.2024 - 06.2025

McDonald’s Crew Member

McDonald's
12.2023 - 08.2024

High School Diploma -

Horn High School

Some College (No Degree) - Nursing

The University of Texas At Arlington