Mya Fonville
Stone Mountain,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
Albany State University
09.2022 - 12.2022
- Interned under Albany State University Police Department investigative unit, examining surveillance footage and incidents on campus.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Performed administrative duties and staff support tasks.
- Sorted and organized files, spreadsheets, and reports
Volunteer
Boys and Girls Club
08.2019 - 11.2022
- Supervised children in groups ages 11-14 in expanding their knowledge of forensic science (i.e. Fingerprinting Skills).
- Gained knowledge and experience working with children in educational setting.
- Planned and delivered numerous activities and special events.
Volunteer
Strive 2 Thrive
08.2020 - 06.2021
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Collaborated with local organizations to provide food baskets to families in need.
Work Study Student
Albany State University
06.2022 - 12.2022
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Developed and implemented strategies to improve student engagement and retention.
- Developed and maintained organized filing system for student records and documents.
- Processed student applications and other paperwork in timely manner.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Waitress
Belinda's Southern Cuisine
07.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Forensic Science
Albany State University
Albany, GA12.2022
Skills
- Active Listening Skills
- Adaptability
- Data Entry
- Client Satisfaction
- Surveillance Operations
- Microsoft Word
- Time Management
- Data Encryption
- Multi-Factor Authentication
- Security Audits
Certification
- Foundations of Cybersecurity, Coursera - June 2023
- Play It Safe: Manage Security Risks, Coursera - July 2023
- Connect and Project: Networks and Network Security, Coursera - July 2023
Timeline
Intern
Albany State University
09.2022 - 12.2022
Waitress
Belinda's Southern Cuisine
07.2022 - Current
Work Study Student
Albany State University
06.2022 - 12.2022
Volunteer
Strive 2 Thrive
08.2020 - 06.2021
Volunteer
Boys and Girls Club
08.2019 - 11.2022
Bachelor of Science - Forensic Science
Albany State University