Mya Galey
Fort Worth,TX
Summary
Professional with experience in high-pressure environments, adept at managing multiple tasks while maintaining clear communication. Demonstrated ability to handle customer inquiries and resolve conflicts effectively, ensuring satisfaction and adherence to service standards. Proven skills in order entry and cash handling, contributing to efficient operations and positive guest experiences. Collaborative team member with a focus on attention to detail and compliance with health safety guidelines.
Overview
4
4
years of professional experience
Work History
Servee
Texas Roadhouse
Burleson, Texas
06.2026 - Current
- Greeted Texas Roadhouse guests and presented menus promptly.
- Provided exceptional service to high volume of daily customers.
- Delivered meals and refilled drinks with attentive Texas Roadhouse service.
- Provided excellent customer service to ensure satisfaction.
- Took food and beverage orders using point-of-sale system.
- Checked guest satisfaction and addressed concerns quickly.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with hosts, bartenders, and cooks during busy Texas Roadhouse shifts.
- Communicated special requests and allergies to kitchen staff.
- Processed payments and balanced checks at shift close.
- Followed health safety guidelines when preparing and serving food products.
Host, server
Olive Garden
Burleson, Tx
08.2025 - 06.2026
- Welcomed guests at Olive Garden and managed seating flow.
- Presented menus and explained daily specials to guests.
- Took food and drink orders with accurate attention.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Resolved guest concerns with calm, friendly communication.
- Handle high stress situations with a calm manner.
- Supported to-go orders and curbside pickup for Olive Garden guests.
- Prepared checks, itemizing total meal costs and taxes.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Host, busser, Togo, server
Red Lobster
Burleson, Tx
05.2022 - 05.2024
- Greeted guests at Red Lobster entrance with warm hospitality
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed waitlist and quoted accurate dining room wait times
- Seated parties using floor plan and server rotation
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered phones and handled Red Lobster reservation requests
- Managed incoming calls during busy shifts.
- Coordinated with servers and managers on table assignments
- Distributed menus and organized takeout pickup for guests
- Communicated special requests and dining needs to Red Lobster team
- Took reservations over phone and in person.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained clean host stand, lobby, and entrance area
Education
Burleson High School
Burleson, TxSkills
- Table service
- POS management
- Order entry
- Cash handling
- Customer service
- Customer feedback management
- Dietary restrictions knowledge
- Hospitality service expertise
- Attention to detail
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
Timeline
Servee
Texas Roadhouse
06.2026 - Current
Host, server
Olive Garden
08.2025 - 06.2026
Host, busser, Togo, server
Red Lobster
05.2022 - 05.2024
Burleson High School