A dedicated student pursuing a Bachelor of Science in Psychology complemented by a minor in Human Services. Superb communication skills and compassionate nature enabled positive outcomes in challenging environments. Eager to contribute my blend of professionalism and empathy to create impactful solutions and enrich the lives of others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mental Health Technician
The Hughes Center
02.2023 - Current
Performed scheduled patient safety checks, documented results, and charted patients daily.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create a safe environment for patients and medical personnel. ( Handle with Care )
Developed and maintained positive relationships with clients to create a safe and supportive environment.
Helped patients with meals and facility transfers to promote security and patient well-being.
Transported patients to and from their off-site appointments
Participated in multidisciplinary team meetings to discuss the progress and treatment plans of clients.
Office Assistant
Old Dominion University - Dean Of Students Office
06.2021 - 01.2023
Completed clerical tasks such as filing, copying, and distributing mail.
Maintained and updated office records, both digital and physical.
Interacted with students, faculty, and staff via phone, email, or person.
Managed multiple projects simultaneously with analytical and organizational skills
Edited documents that were disbursed to the university for spelling and grammatical errors
Took more than 30 calls per day, providing information, and directed callers to appropriate personnel
Maintain a clean office space while providing a positive and professional environment for students and faculty
Volunteer to help with a variety of special projects that vary in complexity
Communicated to students undergoing emotional distress
Officer of Off-Campus Student Life
ODU Student Engagement And Enrollment Services
01.2022 - 12.2022
Keep projects on schedule by managing deadlines and adjusting workflows
Liaison between departments to facilitate communication and provide updates on project developments
Arrange events by overseeing the budget, venue selection and preparation, and activity planning
Helped students find housing.
Arranged housing fair
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA
12.2023
Skills
Microsoft Office Suite
Active Listening
Critical Thinking
Employee Training
IBM SPSS Statistics
Documentation
Customer Service
Inventory Management
Conflict Resolution
Activities of Daily Living (ADL) Assistance
Care Coordination
HIPAA Requirements
Certification
First Aid/CPR Certified
Timeline
Mental Health Technician
The Hughes Center
02.2023 - Current
Officer of Off-Campus Student Life
ODU Student Engagement And Enrollment Services
01.2022 - 12.2022
Office Assistant
Old Dominion University - Dean Of Students Office
06.2021 - 01.2023
Bachelor of Science - Psychology
Old Dominion University
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