Mya Guadagno
Gilbert
Summary
Committed individual with experience in customer service and sales in the retail industry. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and widen my job experience wherever I can.
Overview
3
3
years of professional experience
Work History
Haunt Actor
Sanctum Of Horror
Mesa
10.2025 - 11.2025
- Maintained high energy levels throughout long hours of performing,ensuring a consistent quality of experience for all guests
- Consistently arrived on time and prepared for scheduled role for the night, demonstrating professionalism and dedication to the role
- Attended dry run and training sessions to improve performance skills and stay current on industry trends and best practices
- Received consistent positive feedback from guests for exceptional performance and authenticity in character portrayal
- Adapted quickly to different roles and scene direction while maintaining character consistency throughout the performance
- Communicated clearly with fellow haunt actors both in mazes and out to coordinate cohesive performances that maximized fear factor for guests
Sales Associate
Spirit Halloween
Gilbert
07.2025 - 11.2025
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Assisted customers with product selection to ensure customersatisfaction
- Operated cash register and POS to process sales transactions and handle payments
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
- Kept work area and sales floor clean, organized and free of clutter at all times
- Answered questions regarding store and merchandise
Sales Associate
Psycho Bunny
Gilbert
02.2025 - 10.2025
- Greeted and assisted customers in locating merchandise to enhance shopping experience.
- Maintained an organized and visually appealing sales floor to attract customers.
- Participated in promotional activities to drive customer engagement and increase sales.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Haunt Actor
Sanctum Of Horror
Mesa
09.2024 - 10.2024
- Maintained high energy levels throughout long hours of performing, ensuring a consistent quality of experience for all guests.
- Consistently arrived on time and prepared for scheduled role for the night, demonstrating professionalism and dedication to the role.
- Attended dry run and training sessions to improve performance skills and stay current on industry trends and best practices.
- Received consistent positive feedback from guests for exceptional performance and authenticity in character portrayal.
- Adapted quickly to different roles and scene direction while maintaining character consistency throughout the performance.
- Communicated clearly with fellow haunt actors both in mazes and out to coordinate cohesive performances that maximized fear factor for guests.
Front End Cashier
Total Wine & More
Gilbert
02.2024 - 08.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers' convenience.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Sales Associate
Spirit Halloween
Gilbert
07.2023 - 11.2023
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to process sales transactions and handle payments.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
- Kept work area and sales floor clean, organized and free of clutter at all times.
- Answered questions regarding store and merchandise.
Customer Service Associate
Regal Cinema
Gilbert
04.2023 - 08.2023
- Controlled access to theater by greeting, directing guests and tearing tickets.
- Operated ticketing desk to sell tickets to customers.
- Mastered multitasking skills by managing multiple tasks simultaneously during busy times.
- Answered phone calls from customers with questions about upcoming movies or showtimes.
- Prepared concession stand orders while following safe food standards.
- Kept clean theater by picking up trash and sweeping floor before each showing.
Sales Associate
Spirit Halloween
Gilbert
07.2022 - 11.2022
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to process sales transactions and handle payments.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
- Kept work area clean, organized and free of clutter at all times.
- Answered questions regarding store and merchandise.
Skills
- Customer Service
- Effective Communication Skills
- Point of Sale Operation
- Retail Merchandising
- Quick thinking
- Calm Problem-Solving
- Adaptability
- Attention to detail
- Customer engagement
Timeline
Haunt Actor
Sanctum Of Horror
10.2025 - 11.2025
Sales Associate
Spirit Halloween
07.2025 - 11.2025
Sales Associate
Psycho Bunny
02.2025 - 10.2025
Haunt Actor
Sanctum Of Horror
09.2024 - 10.2024
Front End Cashier
Total Wine & More
02.2024 - 08.2024
Sales Associate
Spirit Halloween
07.2023 - 11.2023
Customer Service Associate
Regal Cinema
04.2023 - 08.2023
Sales Associate
Spirit Halloween
07.2022 - 11.2022