Mya Hernandez
Customer Service
Rocklin,CA
Summary
I am a dedicated and compassionate individual with strong experience in child care through babysitting and classroom support roles. I am known for providing attentive, patient, and reliable care while maintaining a safe and positive environment for children. I am skilled in customer service with excellent communication, problem-solving, and interpersonal abilities, developed through extensive involvement in large-group extracurricular activities and clear communication with families through babysitting and classroom role jobs. Lastly, I am highly adaptable and dependable, with a strong work ethic and a passion for helping others.
Work History
Babysitter
Multiple Families
2024 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Taught children to organize toys, wash hands, and share by leading by example.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Pet Sitter
Neighbor
2020 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
Aide Assistant
Rock Creek Elementary
08.2023 - 06.2025
- Assisted lead teacher in the 1st and 4th grade classrooms by pulling small groups for focused education, grading tests and assignments, and enforcing positive behavior within the students.
- Maintained a hygienic and clean environment within the classroom.
- Assisted with conflicts in and out of the classroom by communicating with students and their emotions.
Teacher's Assistant
Mrs. Armas
08.2023 - 06.2025
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Worked with the lead teacher by grading, organizing, and preparing school work.
Education
High School Diploma -
06-2025
- 3.7 GPA
- Extracurricular Activities: 4 years on Whitney High School Cheerleading Team, 2 years on Whitney High School Varsity Stunt team, 3 years on Whitney High School dance program, and featured dancer in the Whitney High School 2025 Spring Musical.
- Awarded CTE (Career and Technical Education) program student of the year for Child Development.
- Awarded Community Service Award for reaching 150 hours of Community Service.
- Awarded Lunchbox Award for the Stunt team, which represents a strong and reliable team member.
- Completed AP course in English Language and Composition and English Literature and Composition.
- NHSDA (National Honors Society of Dance Association) Member
- Relevant Coursework: 4 years of Child development working with Early Childhood Education, Preschool Education, Elementary Education with 1st and 4th grade, and High School Education in the Special Education program.
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Attention to detail
- Managing routines
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Playing Sports
- Camping
- Walking
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Animal Welfare Advocacy
- Working on my language skills
Timeline
Aide Assistant - Rock Creek Elementary
08.2023 - 06.2025
Teacher's Assistant - Mrs. Armas
08.2023 - 06.2025
Babysitter - Multiple Families
2024 - Current
Pet Sitter - Neighbor
2020 - Current
Whitney High School - High School Diploma,
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