Mya Huff
Racine,WI
Summary
Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
Work History
Lead Parts Sales/Coordinator
Lazydays RV of Milwaukee
12.2023 - Current
- Gathered and organized materials to support operations.
- Managed part requests made by technicians and ordered what was necessary.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
Movie Theater Employee
Marcus Theatres
04.2021 - 08.2024
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Assisted in maintaining a clean and safe theater environment, promoting positive guest interactions.
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Lead Server
Applebee's Grill + Bar
01.2020 - 02.2021
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Education
Bachelor of Science - Business
Gateway Technical College
Kenosha, WI05.2027
Skills
- Customer Service
- Document Management
- Recordkeeping
- Work Planning and Prioritization
- Relationship Building
- Problem-solving abilities
- Data Entry
Timeline
Lead Parts Sales/Coordinator
Lazydays RV of Milwaukee
12.2023 - Current
Movie Theater Employee
Marcus Theatres
04.2021 - 08.2024
Lead Server
Applebee's Grill + Bar
01.2020 - 02.2021
Bachelor of Science - Business
Gateway Technical College