Mya James
Baton Rouge,LA
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Lagniappe Restaurant. Proven ability to engage guests and manage cash handling efficiently. Recognized for strong work ethic and teamwork, consistently contributing to a positive dining experience and maintaining high standards of cleanliness and organization. Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Manager
The Candy Stoppe
Baton Rouge, LA
11.2022 - 12.2025
- Developed and executed engaging content strategies across multiple social media platforms.
- Analyzed social media metrics to optimize campaign performance and audience engagement.
- Engaged with followers and responded to inquiries, enhancing community relationships.
- Created visually appealing graphics and videos using design tools like Canva and Adobe Creative Suite.
Team Member
Jack in the Box
Baton Rouge, LA
04.2025 - 08.2025
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Server
Lagniappe Restaurant
Baker, LA
06.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Team Member
Subway
Baton Rouge, LA
01.2024 - 03.2024
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
McDonald's Restaurant
Central, Louisiana
12.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Glen Oaks Magnet High School
Baton Rouge, LA05-2025
Bachelor of Science - Biology
Southern University And A&M College
Baton Rouge, LA05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Social media management
- Content creation
Certification
- CPR Certified
- EMR Certified
- PCT Certified
Timeline
Team Member
Jack in the Box
04.2025 - 08.2025
Team Member
Subway
01.2024 - 03.2024
Server
Lagniappe Restaurant
06.2023 - 09.2024
Team Member
McDonald's Restaurant
12.2022 - 03.2023
Social Media Manager
The Candy Stoppe
11.2022 - 12.2025
High School Diploma -
Glen Oaks Magnet High School
Bachelor of Science - Biology
Southern University And A&M College