Mya Janvier

• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Researched and identified new vendors and suppliers to obtain competitive pricing.
• Led a team of event staff, providing clear direction and support throughout the planning process.
• Consulted with customers to determine objectives and requirements for events.
• Managed event logistics and operations.
• Utilized social media to promote events and increase attendance.
• Negotiated contracts with vendors to secure competitive pricing and optimal services for events.
• Implemented marketing strategies to drive event attendance and increase brand visibility.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Inspected event facilities to confirm conformance to customer requirements.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Executed successful runway productions.
• Assisted clients in brand development.

• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
• Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
• Performed cash, card and check transactions to complete customer purchases.
• Processed refunds and exchanges in accordance with company policy.
• Built relationships with customers to encourage repeat business.

• Organized fun and educational activities
• Coordinated schedules for the week
• Took kids on field trips
• Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.

•Coached cheer team, ensuring peak performance and spirit.

•Formulated detailed weekly lesson plans.

• Two children - Ages 5,12
• Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
• Prepared meals and snacks for children based on dietary guidelines.
• Engaged with children on age-appropriate level.
• Organized family vacations and outings that catered to children''s interests, creating memorable experiences for the entire family.
• Transported children to and from activities using personal or family vehicle.
• Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
• Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
• Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
• Assisted children with homework assignments and special projects across different subjects.

• Three children - Ages 5,7,8
• Prepared meals and snacks for children based on dietary guidelines.
• Engaged with children on age-appropriate level.
• Organized family vacations and outings that catered to children''s interests, creating memorable experiences for the entire family.
• Transported children to and from activities using personal or family vehicle.
• Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
• Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
• Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
• Built positive and nurturing environments to support child social and emotional growth.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

• Coordinated with catering staff to deliver food services for special events and functions.
• Troubleshot complex technical issues effectively, reducing resolution time significantly while maintaining customer satisfaction levels.
• Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Trained junior team members on server management techniques and procedures, fostering a culture of continuous learning within the team.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Trained servers on order management, food service quality and how to build rapport with guests.
• Welcomed and greeted guests before presenting special menu items to clients.
• Completed daily procedure checklist and communicated changes to servers and kitchen staff.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

• Supervised trampoline and ninja course
• Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
• Contributed to team success by completing jobs quickly and accurately.
• Addressed and resolved customer complaints in polite and professional manner.