Mya Jenkins
Summerville,SC
Summary
Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR Manager - Payroll - Accounts Payable
Quality Healthcare Development
North Charleston, SC
01.2023 - Current
- Compiled physical and digital documents, charts and reports.
- Updated employee profiles and information daily.
- Oversaw collection of invoices, accounts payable and processing payments to meet organizational expectations within company and other sites.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Administered employee benefits and led open enrollment process, informing and coaching employees.
- Facilitated and processed payroll using Sage.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
Server Assistant
Halls Chophouse
Summerville, SC
06.2023 - 05.2024
- Carried food orders to specific restaurant tables and served guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Set up tables and chairs for parties and large groups.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Cleared dishes after courses for prompt table maintenance.
- Provided exceptional service to high volume of daily customers.
- Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation.
- Effectively multitasked within fast-paced environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Medical Administrative Assistant
Charleston Brace Company
Ladson, SC
05.2022 - 11.2022
- Responsible for organizing paperwork such as charts and reports for office and patient needs.
- Schedule patient appointments and placed reminder calls to deliver exceptional customer experience.
- Document patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Carry out front office duties utilizing data entry skills in framework of medical database.
- Greet patients and address concerns regarding payments on outstanding accounts.
- Create billing invoices and manage inventory for office orders placed
- Verify insurance coverage to prepare for upcoming patient appointments.
Waitress
Burtons Grill
Mt Pleasant, SC
04.2021 - 07.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Memorized food allergies and relations to meal recipes.
Social Media Marketing Specialist
Source Ortho
Mt Pleasant, SC
12.2021 - 04.2022
- Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Strategized and participated in product photoshoots to increase product sales.
- Facilitated brand deals and maintained relationships with clients.
- Generated quarterly campaigns and curated ads.
- Tracked website analytics and reported findings.
Sports Marketing Program Coordinator
Charleston Southern University
Charleston, SC
08.2021 - 12.2021
- Researched latest trends and conducted market analysis.
- Enhanced skills and strategies by assisting with ticket marketing, media relations and event operations.
- Wrote scripts for the sporting events at the University and curated music playlist.
- Built and strengthened strategic relationships with vendors by planning trade shows and events.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget.
- Performed detailed analysis of sport programs and made recommendations on best practices and industry needs.
Sales Intern
Total Comfort Solutions
North Charleston, SC
08.2020 - 12.2021
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped sales professionals maintain customer relationships by attending sales calls and making follow up calls to recent buyers.
- Supported sales team by conducting research on market trends and competitors.
- Provided administrative assistance such as coordinating paperwork and responding to basic inquiries.
Education
BBA - Business Administration And Marketing
Charleston Southern University
Charleston, SC05.2022
Skills
- Effective relationship management
- Effective task management
- Committed to continuous learning
- Collaborative teamwork
- Employee benefits coordination
- Training program implementation
- Performance Management
- Payroll administration skills
- HR policies and procedures
- Workplace relationship management
- Microsoft office proficiency
- Training and mentoring
- Records management
- Benefits and compensation management
- Human resources operations
- Talent acquisition
- Onboarding and orientation
- Compliance
Additional Information
Volunteered for the Diversity & Inclusion Council of Southeaster Chamber of Commerce for Talented Tenth Black Leadership & Education
Certification
- .Compensation and Benefits - HRCI - Aug 2025
- Compliance and Risk Management - HRCI - Aug 2025
- Employee Benefits - HRCI - Aug 2025
- Learning and Development - HRCI - Aug 2025
- Talent Acquisition - HRCI - July 2025
Timeline
Server Assistant
Halls Chophouse
06.2023 - 05.2024
HR Manager - Payroll - Accounts Payable
Quality Healthcare Development
01.2023 - Current
Medical Administrative Assistant
Charleston Brace Company
05.2022 - 11.2022
Social Media Marketing Specialist
Source Ortho
12.2021 - 04.2022
Sports Marketing Program Coordinator
Charleston Southern University
08.2021 - 12.2021
Waitress
Burtons Grill
04.2021 - 07.2022
Sales Intern
Total Comfort Solutions
08.2020 - 12.2021
BBA - Business Administration And Marketing
Charleston Southern University