Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
MYA-JOI DAVIS

MYA-JOI DAVIS

San Antonio

Summary

Detail-oriented communications professional with a creative flair, specializing in strategic content creation, employee engagement, and qaulity hospitality service. Demonstrated expertise in crafting compelling narratives for digital platforms and effectively communicating with diverse audiences. Extensive background in customer service, technical writing, and providing organizational support. Committed to fostering connection, clarity, and a positive corporate culture.

Overview

7
7
years of professional experience

Work History

Media Team Content Creator

THE WELL EXPERIENCE CHURCH
03.2020 - 04.2022
  • Spearheaded the launch of an original online news show, increasing digital engagement and keeping audiences informed during the pandemic.
  • Produced video content by writing and recording weekly scripts, gathering information from multiple sources, and collaborating with teammates to execute collective goals.
  • Covered community events and initiatives, recording interviews and producing recap content to promote internal morale and social responsibility
  • Contributed to the organization's social media strategy, boosting internal visibility and awareness of key messages

Office Administrative Assistant

RAINFOREST CAFE
05.2018 - 06.2019
  • Coordinated onboarding communications, maintaining accuracy and confidentiality in HR and payroll messaging. Enhancing employee integration and compliance.
  • Drafted internal memos, employee emails, and event flyers to a 50+ person staff ensuring timely and consistent communication across departments.
  • Served as a communications hub between vendors, employees, and management to support business operations.

Server Trainer

ANCHOR BAR
12.2020 - 01.2023
  • Trained and mentored over 80 employees on customer service standards, improving team cohesion and operational communication.
  • Fostered a positive work culture by modeling effective interpersonal communication and team collaboration resulting in higher efficiency and productivity among staff.
  • Established loyal customer relationships and positive rapport that directly influenced increased revenue and customer retention.

Server

MAGGIANO'S LITTLE ITALY
01.2023 - Current
  • Implemented upselling techniques resulting in increased sales of over $1000 per shift of featured menu items and promotions.
  • Delivered exceptional customer service by anticipating guest needs and providing tailored dining experiences for up to 100+ guest daily in a fast-paced work environment.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Collaborated with management to align training initiatives with operational goals.

Education

Bachelor of Arts - Mass Communication

UNIVERSITY OF TEXAS AT SAN ANTONIO
06.2023

Skills

  • Project Management
  • Internal & Employee Communication
  • Content Strategy & Development
  • Technical Writing
  • Public Speaking & Presentation
  • Exceptional customer service
  • Interviewing & Storytelling

Interests

Pursuing a master's degree, Theatre arts, Traveling, Podcasts, Audiobooks, Trying new restaurants

Timeline

Server

MAGGIANO'S LITTLE ITALY
01.2023 - Current

Server Trainer

ANCHOR BAR
12.2020 - 01.2023

Media Team Content Creator

THE WELL EXPERIENCE CHURCH
03.2020 - 04.2022

Office Administrative Assistant

RAINFOREST CAFE
05.2018 - 06.2019

Bachelor of Arts - Mass Communication

UNIVERSITY OF TEXAS AT SAN ANTONIO

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